Business Operations Analyst

Cordialsa USA • The Woodlands, TX

1d • Hybrid

About The Position

The Business Operations Analyst to support the management of point-of-sale (POS) assets, including coolers and refrigeration equipment, across our retail network. This role plays a key part in coordinating asset deployment, logistics, and maintenance, while partnering closely with Sales, Trade Marketing, and Logistics teams to support brand visibility and operational efficiency.

Requirements

• Bachelor’s degree in Business Administration, Supply Chain, Engineering, or a related field
• 2+ years of experience in operations, logistics, or trade marketing support
• Strong analytical skills with the ability to manage and interpret data
• Proficiency in Microsoft Excel and Google Workspace
• Strong organizational and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment
• Valid driver’s license and ability to travel locally for field visits
• Ability to lift and handle materials up to 20 lbs as needed
• Comfortable working both in an office and field environment
• Authorized to work in the United States without current or future sponsorship

Nice To Haves

• Experience in CPG or Food & Beverage industry is a plus
• Experience with CRM or field management tools (e.g., Repsly, Salesforce) is preferred

Responsibilities

• Manage and process equipment requests from the sales team, ensuring accuracy and proper documentation
• Coordinate with logistics teams and third-party providers to schedule timely delivery and installation
• Conduct field visits to verify proper placement, branding, and condition of equipment
• Maintain accurate tracking and inventory of all POS assets
• Serve as the main point of contact for maintenance vendors and service requests
• Monitor billing and ensure alignment with internal financial processes
• Collaborate cross-functionally to resolve operational issues and improve workflows
• Oversee asset recovery, including equipment removal, evaluation, and redeployment or disposal
• Track and report key performance indicators such as delivery timelines and asset utilization
• Identify opportunities to improve processes and increase operational efficiency

Benefits

• 401(k) match
• Health, dental, and vision insurance
• Life insurance
• Paid time off
• Referral program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1-10 employees