Global Clinical Order Manager

Nesco Resource • South San Francisco, CA

3d

About The Position

PTDS Global Clinical Supply Chain Management packages and distributes Investigational Medicinal Products (IMPs) needed for Genentech clinical trials. The Global Clinical Order Management team prepares all packaging orders produced at the clinical packaging facilities in Kaiseraugst and South San Francisco. The role manages in-house packaging orders and supports their on-time, in-full delivery, while coordinating with Clinical Supply Chain Leads and partner teams across production enablement, packaging operations, and quality.

Requirements

• At least 6 years of experience in the pharmaceutical industry and/or supply chain management.
• Experience with an ERP system such as SAP, OMP, or APO.
• Excellent verbal and written communication skills in English.
• A bachelor’s degree in a relevant field.
• Customer- and patient-focused, with the ability to build trusting relationships with business partners.
• Well organized, with strong planning skills, attention to detail, and a thorough learning approach.
• Ability to work independently, set priorities, and be proactive and adaptable.
• GMP compliance mindset, with strong problem-solving and decision-making skills.
• Actively manages their career to pursue personal development and growth.
• High cultural awareness and social competence to enable global collaboration.

Nice To Haves

• German language skills.
• APICS or SCOR certification, or equivalent.
• PMP, Operational Excellence, Six Sigma, or Lean training, or associated relevant experience.
• Project management skills and/or process performance improvement skills.

Responsibilities

• Manage in-house packaging orders and drive on-time, in-full delivery of IMPs.
• Set up Standard Packaging Designs in cooperation with the Clinical Supply Chain Lead, Materials Management, Artworks Management, Master Data Deployment, Packaging Operations, and Quality Units.
• Manage operational issues and discrepancies with Quality Units.
• Escalate major in-house packaging-related issues that may affect the end-to-end timeline to the Clinical Supply Chain Lead.
• Enable the Medication Randomization process for blinded studies.

Benefits

• Medical coverage through a Minimum Essential Coverage (MEC) plan.
• Vision coverage.
• Dental coverage.
• 401(k).
• Employee Assistance Program (EAP) services.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level