Global CHB Project Manager

Yusen Logistics • Secaucus, NJ

1d

About The Position

Lead the global transformation of our Customs House Brokerage (CHB) business from a transactional support function into a standardized, digitally enabled, performance-driven global product.
Drive strategic multi-year initiatives across P&L harmonization, capability mapping, digital enablement, consulting services development, and global network governance.
Partner with GHQ leadership and OpCos worldwide to establish CHB as a scalable, profitable, and consulting-driven business platform.

Requirements

• Bachelor’s degree required; MBA or equivalent postgraduate qualification preferred.
• 10+ years of experience in Customs Brokerage, Global Trade Compliance, or Trade Advisory.
• Experience leading multi-country transformation programs or global product standardization initiatives.
• Proven exposure to centralized P&L structures and performance-driven operating models.
• Demonstrated experience with digital trade technologies (EDI, automation, AI classification engines, customs management systems).
• Deep knowledge of customs regulations, HS classification, AEO programs, valuation, origin management, and special procedures.
• Strong commercial acumen with understanding of service profitability and cost allocation models.
• Digital fluency across BI tools, SaaS systems, and automation technologies.
• Ability to structure scalable consulting propositions.
• Executive-level stakeholder management across regions and cultures.
• Strong change leadership and transformation execution skills.
• Strategic mindset with strong program management discipline.
• High resilience, ownership, and influence without direct authority.

Nice To Haves

• Professional certifications such as CCS, CILT, ICPA, Licensed Customs Broker, or equivalent strongly valued.

Responsibilities

• Lead execution of the CHB 2026–2030 Mid-Term Strategy across global OpCos.
• Align regional and local leadership on strategic priorities and performance expectations.
• Deliver structured transformation milestones including P&L harmonization, capability mapping, digital deployment, and consulting model rollout.
• Establish governance forums and reporting cadence at GHQ level.
• Design and implement a unified global CHB P&L framework.
• Define KPIs and reporting standards ensuring transparency across markets.
• Drive performance reviews and profitability optimization at GHQ level.
• Lead digital roadmap planning (EDI integration, automation, AI-based classification, dashboards).
• Oversee global pilots and scaling of digital customs solutions.
• Partner with IT and external providers to ensure scalable, secure, and future-ready systems.
• Develop structured CHB advisory and consulting offerings (compliance advisory, tariff engineering, special procedures, trade optimization).
• Implement pricing frameworks, global rate cards, and monetization models.
• Integrate best practices into a standardized global consulting proposition.
• Establish a global CHB community enabling collaboration, referral flows, and cross-border account development.
• Harmonize operating models and governance standards across regions.
• Promote knowledge sharing and capability maturity growth.
• Influence senior stakeholders across diverse cultural and regulatory environments.
• Drive mindset shifts from local brokerage operations to global business product management.
• Act as transformation ambassador across markets.

Benefits

• Medical, Dental, and Vision beginning the 1st of the month following start date
• 401k with a company match
• Standard 10 days PTO
• Eligible for bonus plan
• 7 Paid Holidays
• Eligble for OT pay if applicable
• Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Tuition Assistance Program, Commuter Benefits, vacation, and much more

What This Job Offers

• Job Type: Full-time
• Career Level: Manager