Global Billing & Collections Analytics Manager

Equinix • Dallas, TX

5d • $106,000 - $159,000

About The Position

Equinix is hiring a manager-level individual contributor to own a defined portfolio of global billing and collections analytics. The role translates business needs into trusted measures, reporting, and actionable insights, working with GBCC leaders, regional stakeholders, Finance, and IT to align priorities and definitions and ensure analytics solutions are adopted and used to support decisions. The position combines analytics ownership with hands-on technical work, including working directly with data and analytical models. Success requires influencing without formal authority, building credibility across teams, constructively navigating differing perspectives, and communicating complex information clearly and practically.

Requirements

• Experience owning analytics dashboards, reporting solutions, or a defined analytics portfolio from business problem through delivery and adoption.
• Demonstrated stakeholder-management experience, including building credibility and influencing senior stakeholders across teams, functions, or regions with different priorities.
• Experience facilitating alignment around business measures, reporting definitions, priorities, or analytical requirements when initial perspectives differ.
• Strong written and verbal communication skills, including translating complex analysis into clear messages, recommendations, and decision points for different audiences.
• Ability to listen, ask effective questions, constructively challenge assumptions, and move stakeholders toward practical, data-informed decisions.
• Strong SQL skills and experience developing or validating analytical models and reporting logic.
• Experience partnering across business and technology teams to deliver analytical solutions and drive their adoption.

Nice To Haves

• Experience with Oracle, SAP, Salesforce, or comparable enterprise platforms.
• Experience with Power BI, Tableau, or another business-intelligence platform.
• Experience in Finance, billing, collections, credit, or another order-to-cash environment.
• Familiarity with automation or agentic workflows.
• Python or another analytical programming language.

Responsibilities

• Own a defined portfolio of collections and billing analytics, agreeing priorities in partnership with GBCC leadership and key stakeholders.
• Build relationships across GBCC, regional teams, Finance, and IT to understand business needs, surface differing perspectives, and align on priorities and outcomes.
• Lead stakeholder discussions to turn ambiguous business questions into clear measures, analytical requirements, and actionable recommendations.
• Develop and maintain consistent collections measures and reporting definitions, facilitating agreement across regions and functions.
• Communicate complex analysis in clear business language, tailoring recommendations and decision points to senior leaders, analysts, and technology partners.
• Constructively challenge assumptions and requests when evidence supports another approach while maintaining trust and progress.
• Work directly with data by writing SQL, validating reporting logic, and identifying data-quality issues.
• Design analytical models and reporting solutions that provide reliable, scalable insights.
• Rapidly prototype analytical solutions and proofs of concept to test ideas, demonstrate value, and gather stakeholder feedback before full-scale development.
• Assess legacy reporting and recommend what to retain, improve, rebuild, or retire, explaining the rationale and impact to stakeholders.
• Partner with IT and Finance on data sourcing, shared models, platforms, and production delivery, helping resolve dependencies and clarify ownership.
• Identify opportunities to streamline or automate recurring analytical work, including practical AI-enabled use cases.
• Provide analytical guidance to analysts and subject-matter experts contributing to the portfolio.

Benefits

• Employee Assistance Program.
• Health, life, disability, and voluntary insurance plans for employees and eligible family members.
• Retirement plan with contributions available from the employee and Equinix.
• Accrued paid time off and paid holidays, subject to eligibility and plan terms.
• Bonus eligibility; equity may be offered depending on the position.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed