Billing & Collections Manager (BOM)

Trilogy Health Services, LLC • Washington, IN

3d • Onsite

About The Position

The Business Office Manager oversees billing, collections, and financial operations at the health campus. The role handles payment receipt and deposits, collections calls and letters, payment arrangements with account holders, and coordination with Medicare, Medicaid, and insurance companies on eligibility, claims, and reimbursements. The manager also supports families through Medicaid determination and eligibility and maintains accurate, timely billing and resident financial records. The position includes campus leadership duties such as meal manager and manager-on-duty rotations.

Requirements

• High school diploma or GED/HSE preferred.
• 1–3 years of relevant experience preferred.

Responsibilities

• Perform hands-on billing and collections for all campus payer types.
• Assist families with the Medicaid determination and eligibility process.
• Manage monthly billing processes for all payer classes accurately and on time.
• Post cash payments promptly and appropriately to the correct resident account.
• Establish and maintain systems affecting census records, accounts receivable, and resident personal and financial information.
• Participate in campus leadership responsibilities, including meal manager and manager-on-duty rotations.

Benefits

• Medical, dental, and vision coverage, including free virtual doctor visits, with coverage starting in the first 30 days.
• Weekly pay and regular quarterly wage increases.
• HSA with company match, Dependent Care account, LSA, and 401(k) with company match.
• Paid time off and fully paid parental leave.
• No-cost LGBTQIA+ support and gender-affirming care coordination.
• Tuition and student loan assistance for education, certifications, and student loan repayment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED