Global Benefits Specialist (US Employee Benefits & Compliance)

Cielo

1d•Remote

About The Position

The Global Benefits Specialist supports the design, implementation, and administration of global benefits programs, ensuring offerings are competitive, compliant, and aligned with organizational goals. The role works closely with the Global Benefits Manager and cross-functional teams to analyze benefits data, manage vendor relationships, and support seamless benefits delivery. It also serves as a key contact for employee benefits inquiries and helps employees understand their options. This is a remote position open to candidates in the Philippines, United States, United Kingdom, Hungary, Poland, and Romania who have the legal right to live and work in one of those countries. The role is aligned to support US business hours. The successful candidate will bring experience with US employee benefits and compliance in a large-scale organization of 1,000 or more employees, including benefits administration, ACA, COBRA, Form 5500 and 401(k) compliance, open enrollment, FMLA administration, vendor and broker relationships, and HRIS platforms. Dayforce is preferred.

Requirements

Associate’s degree or equivalent education in Human Resources, Business Administration, or a related field.
At least 3 years of experience in benefits administration and management.
Experience supporting benefits administration and management in a large-scale organization of 1,000 or more employees.
Proven track record of designing and managing complex benefits programs.
Experience communicating benefits information to a diverse, global workforce.
Ability to work in a multinational environment and familiarity with benefits regulations across different regions.
Strong understanding of regional benefits regulations and compliance requirements.
Strong analytical skills and ability to interpret benefits data.
Proven ability to manage vendor relationships and negotiate favorable contracts.
Excellent verbal and written communication skills, including the ability to present information professionally to employees and leadership.
Ability to prioritize in a fast-paced environment.
Legal right to live and work in the Philippines, United States, United Kingdom, Hungary, Poland, or Romania.
Ability to support US business hours.

Nice To Haves

Bachelor’s degree or relevant HR certification, such as CEBS or SHRM-CP.
At least 2 years of experience in a global or regional role.
Experience with HCM platforms such as Dayforce.
Experience with US benefits administration and compliance, including ACA, COBRA, Form 5500, 401(k), open enrollment, and FMLA administration.

Responsibilities

Assist in designing and implementing global benefits programs, providing analysis and support to align offerings with the overall benefits strategy.
Work with the Global Benefits Manager to adapt benefits programs to regional needs while maintaining consistency.
Analyze enrollment figures, utilization rates, employee feedback, and other benefits data; prepare reports on trends, program effectiveness, and potential improvements.
Serve as a point of contact for external vendors and support the Global Benefits Manager with renewals and contract changes.
Support employees with benefits inquiries, troubleshoot issues, and help provide a positive benefits experience.
Monitor benefits compliance with regional and local legal requirements, and maintain records and documentation for audits and regulatory reviews.
Provide training or guidance to employees about new benefits offerings.
Support annual benefits renewals and open enrollment, including coordinating plan updates with vendors and communicating changes to employees.
Ensure benefits information is accurate and employees have resources to make informed enrollment choices.
Perform other duties as assigned.