Global Employee Benefits Manager

BUSINESS GROUP ON HEALTH•Washington, DC

5d•Hybrid

About The Position

The Manager supports members of Business Group on Health by monitoring global trends in employer-sponsored healthcare and identifying solutions to employers’ healthcare and well-being challenges. The role supports development of Global Institute member meeting agendas and creates written resources on health, well-being, and workforce strategy. The position conducts research and translates findings into clear, concise explanations of the global benefits landscape and its impact on multinational employers. It develops member content and resources, supports planning and coordination for meetings and webinars, and collaborates on presentations addressing current trends and innovations. The Manager also tracks member needs and industry developments, responds to analysis requests and member questions, and works across the organization to produce high-quality deliverables and support member recruitment, retention, and service. The position is based at Business Group on Health offices in Washington, DC, with a hybrid schedule requiring at least three days in the office each week and up to two days remote. Minimal travel is required.

Requirements

Bachelor’s degree required.
At least 6 years of related work experience.
Strong understanding of the global health care landscape and topics affecting employer-sponsored health care, including captives, cost-control measures, the competitive industry landscape, and the intersection with government-provided benefits.
Experience writing for a business audience.
Fluent written and spoken English.
Strong work ethic and ability to work as a self-starter.
Ability to set goals and priorities, measure progress, manage multiple responsibilities, and meet deadlines in a fast-paced environment.
Strong critical-thinking and research skills.
Excellent interpersonal, written, and verbal communication skills.
Ability to collaborate on team projects and support organizational goals and objectives.
Strong internal and external customer and member service skills, including interacting with colleagues, member companies, and potential members.
Experience facilitating conversations with member companies and other organizations.
Experience independently leading and facilitating small and large group discussions with internal and external senior-level stakeholders.
Active listening, ability to articulate stakeholder challenges and potential solutions, and sound decision-making capabilities.
Strong organizational skills, thoroughness, and attention to detail.
Resourcefulness and creativity in finding and using relevant information.
Ability to work effectively on team projects, make independent judgments within established policies and procedures, and remain self-motivated.
Ability to learn new subject matter quickly and become conversant in it.
High professional standards and ability to handle sensitive information confidentially.
Computer literacy and demonstrated proficiency with MS Office Suite, Zoom, and Microsoft CRM.

Nice To Haves

Preferred degree fields include global health benefits, health management, human resources, or related fields.
Preferred experience in corporate global employee benefits or with an organization such as a globally focused health care consulting firm that works with multinational employers, health plans, or health care delivery systems.

Responsibilities

Conduct research and explain the changing global benefits landscape and its impact on multinational employers.
Write and develop member content, materials, and resources, including blogs, articles, toolkits, FAQs, executive summaries, and presentation decks.
Assist with content planning, meeting coordination and logistics, note-taking, identifying key insights, and facilitating discussions for Institute meetings, webinars, and employer sharing calls.
Collaborate on meeting, conference, and webinar presentations; prepare speakers, review meeting materials, and identify potential sponsors based on meeting focus.
Monitor external and internal developments, member needs, and industry standards; identify topics and opportunities for the organization.
Maintain knowledge of the global health and well-being landscape and stakeholder roles within member companies and across the industry.
Research and respond to analysis requests, member questions, and requests within tight deadlines and across the organization as appropriate.
Identify opportunities to better serve members and meet their needs.
Collaborate across the organization on complex, high-quality deliverables.
Support the organization’s mission and member recruitment and retention through excellent customer service.
Communicate effectively with internal and external contacts and maintain relationships with members and external parties to track trends, identify emerging issues, and strengthen the relevance of member deliverables.