Global Benefits Senior Director

WTW•New York, NY

9h•$145,000 - $195,000•Hybrid

About The Position

The Global Benefits Senior Director is part of WTW’s Integrated and Global Solutions (IGS) team and is based in the United States, with location flexibility. The role leads multinational clients’ global benefits management programs, helping develop benefits strategies and directing global teams to execute them. It leads projects delivering local brokerage and consulting services for medical and other insured benefit programs, and provides headquarters-level consulting across employee benefits. The position supports multinational clients through global benefits strategy design, project management, strategic advice, and coordination with local benefits and brokerage teams. It also contributes to business development, client relationship management, execution of large international engagements, quality delivery, and mentoring consultants. The IGS team has more than 300 colleagues across WTW geographies and serves the headquarters of multinational clients. WTW describes its work arrangement as generally hybrid, with remote, in-person, and in-office interactions depending on the needs of the team, role, and clients. Location-based and other flexible working arrangements may be discussed with a recruiter.

Requirements

At least 7 years of experience working on global and regional employee benefits programs and related consulting services for multinational organizations.
Proven ability to generate revenue and grow market share.
Track record of managing large client relationships and leading global teams.
Experience successfully managing multiple projects and producing quality deliverables on time and within budget.
Strong client relationship, interpersonal, and team skills.
Ability to influence and collaborate with senior management and work across all organizational levels, with well-developed written and oral communication skills.
Professional presence and polished written and oral communication skills.
Flexibility and proven ability to diagnose and resolve issues.
Self-starter attitude and ability to work with ambiguity.
Strong analytical and creative skills.
Enjoys training and mentoring junior staff.
Ability to see the big picture and leverage related practices’ resources to address clients’ business challenges.
Working knowledge of MS Excel, MS Word, MS PowerPoint, and similar tools.
Availability to travel as needed.
BA/BS degree or equivalent required.

Nice To Haves

Experience living and working overseas.
Foreign language skills; preferred but not essential.

Responsibilities

Design clients’ global benefits strategies.
Connect global benefits strategies to other areas of clients’ Employee Value Proposition and Total Rewards.
Oversee large global teams executing client strategies.
Guide local benefits and brokerage teams on executing client strategies in locally relevant ways.
Penetrate the market and introduce new clients and projects to the firm to meet annual revenue goals.
Identify, develop, and close strategic sales opportunities and cross-sell products and services.
Build internal and external relationships to maximize penetration of key target accounts.
Serve as senior international strategist on global client assignments.
Establish trusted-advisor relationships with clients and provide consistent relationship management.
Develop execution plans for large global engagements.
Draft statements of work, project plans, and budgets across multiple workstreams and international client and consultant teams.
As consulting lead, ensure team progress against objectives, budget, timeline, deliverables, and quality standards.
Finalize and present quality deliverables to clients.
Ensure project managers maintain progress against established budget, timeline, and quality standards.
Mentor other consultants.
Build internal relationships and collaborate effectively on cross-functional and cross-regional teams.

Benefits

Annual short-term incentive bonus eligibility.
Medical insurance, including prescription coverage.
Dental insurance.
Vision insurance.
Health Savings Account.
Commuter Account.
Health Care and Dependent Care Flexible Spending Accounts.
Group Accident coverage.
Group Critical Illness coverage.
Life insurance and AD&D coverage.
Group Legal coverage.
Identity Theft Protection.
Wellbeing Program and Work/Life Resources, including Employee Assistance Program.
Paid holidays.
Annual paid time off, including paid state/local leave where required.
Short-Term Disability and Long-Term Disability.
Other leaves, including bereavement, FMLA, ADA, jury duty, military, parental, and adoption leave.
Contributory Pension Plan.
Savings Plan (401k).
Some Level 38 and more senior roles may be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.