Global Benefits Senior Director

WTW • New York, NY

4d • Hybrid

About The Position

WTW is seeking a Global Benefits Senior Director to lead multinational clients’ global benefits management programs, develop benefits strategies, and oversee global teams executing those strategies. The role is part of WTW’s Integrated and Global Solutions (IGS) team, which serves the headquarters of multinational clients across WTW geographies. The position is based in the United States, with location flexibility, and works with local colleagues in different countries and business, cultural, language, and regulatory environments.

The role leads projects delivering local brokerage and consulting services for medical and other insured benefit programs, and provides headquarters-level consulting across employee benefits. It includes coordinating and managing multi-country projects, advising on employee-benefits strategy, providing expertise in global risk management, and supporting global reach. The Global Benefits Senior Director also leads client relationships, business development, sales opportunities, and cross-functional collaboration; oversees project delivery against objectives, budgets, timelines, deliverables, and quality standards; and mentors other consultants.

Requirements

• At least 7 years of experience working on global and regional employee benefits programs and related consulting services for multinational organizations.
• Proven ability to generate revenue and grow market share.
• Track record of success managing large client relationships and leading global teams.
• Experience successfully managing multiple projects and producing quality deliverables on time and within budget.
• Strong client relationship, interpersonal, and team skills.
• Ability to influence and collaborate with senior management and work across all levels of an organization.
• Well-developed written and oral communication skills and a polished professional presence.
• Flexibility and proven ability to diagnose and resolve issues.
• Self-starter attitude and ability to work with ambiguity.
• Strong analytical and creative skills.
• Ability to see the big picture and leverage related practices to address clients’ business challenges.
• Working knowledge of MS Excel, MS Word, MS PowerPoint, and similar tools.
• BA/BS degree or equivalent required.
• Availability to travel as needed.

Nice To Haves

• Experience living and working overseas.
• Foreign language skills.

Responsibilities

• Design clients’ global benefits strategies and connect them to other elements of their Employee Value Proposition and Total Rewards.
• Oversee global teams executing client strategies and guide local benefits and brokerage teams in applying strategies in locally relevant ways.
• Lead projects delivering local brokerage and consulting services for medical and other insured benefit programs, and provide consulting on employee benefits to client headquarters.
• Generate revenue, grow market share, introduce new clients and projects, and achieve annual revenue goals.
• Identify, develop, and close strategic sales opportunities and cross-sell products and services.
• Build relationships with internal and external sources to increase penetration of key target accounts.
• Serve as senior international strategist on global client assignments and provide trusted-advisor relationship management.
• Develop execution plans for large global engagements.
• Draft statements of work, project plans, and budgets for engagements involving multiple workstreams and teams across countries.
• Lead consulting teams and monitor progress against objectives, budgets, timelines, deliverables, and quality standards.
• Finalize and present quality deliverables to clients.
• Ensure project managers maintain team progress against budget, timeline, and quality standards.
• Mentor other consultants and collaborate effectively with cross-functional and cross-regional teams.
• Travel as needed.

Benefits

• Medical insurance, including prescription coverage
• Dental insurance
• Vision insurance
• Health Savings Account
• Commuter Account
• Health Care and Dependent Care Flexible Spending Accounts
• Group Accident and Group Critical Illness coverage
• Life insurance and AD&D
• Group Legal
• Identity Theft Protection
• Wellbeing Program
• Work/Life Resources, including Employee Assistance Program
• Paid holidays
• Annual paid time off, including paid state and local leave where required
• Short-Term Disability
• Long-Term Disability
• Bereavement, FMLA, ADA, Jury Duty, Military, Parental, and Adoption leaves
• Contributory Pension Plan
• 401(k) Savings Plan
• Potential eligibility for non-qualified Deferred Compensation and Deferred Savings Plans for Level 38 and more senior roles
• Annual short-term incentive bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Senior