Global AML Operations - Project Manager

Bank of America•Charlotte, NC

3d•Onsite

About The Position

At Bank of America, the Global AML Operations Project Manager manages cross-functional and/or inter-departmental projects for Line of Business products, processes, functions, and employee readiness. The role partners with the business to develop plans that sustain change, evaluates current methods, and develops strategies to implement changes and improve projects. It oversees projects, uses appropriate tools to drive completion, and serves as a secondary point of contact to department managers for critical change initiatives. The position coordinates across Lines of Business and partner organizations, including Technology and Risk, to support effective decisions and resolution. It also supports adoption and sustainment of change initiatives and maintains an integrated delivery plan, including identifying and escalating risks and issues. Bank of America describes its workplace as committed to an in-office culture, with role-specific flexibility.

Requirements

At least 3 years of experience in business process analysis, process optimization, project management, portfolio management, PMO, reporting, governance, or a related discipline.
Strong analytical skills, including the ability to interpret data, identify trends, and provide actionable insights to stakeholders.
Experience preparing executive-level reporting and presenting portfolio insights to senior management.
Excellent stakeholder management, communication, and facilitation skills.
Ability to coordinate across multiple teams and workstreams to provide a consolidated portfolio view.
Strong organizational skills and the ability to manage competing priorities in a fast-paced environment.
High school diploma, GED, secondary school qualification, or equivalent.

Responsibilities

Oversee execution of defined project tasks by tracking deliverables and statuses, developing project plans, and measuring progress against ongoing key performance indicators.
Plan and organize projects using appropriate tools and techniques, including technology platforms used by client-facing employees, change management tools, and risk and issue management tools.
Navigate across Lines of Business and partner organizations, including Technology and Risk, and lead stakeholders toward decisions that enable efficient and effective resolution.
Support the adoption and sustainment of change initiatives and help assess adoption risks.
Develop, maintain, and report on an integrated delivery plan; raise risks, develop mitigation plans, and escalate issues to appropriate stakeholders.