About The Position

The Riot Commercial Partnerships (RCP) team is responsible for identifying, building, and executing world-class partnerships with leading global brands. Our mission is to drive revenue through strategic commercial collaborations that bring meaningful value to Riot’s fans—across Games, Entertainment, Esports, and Social Impact. For every product and event Riot creates, our premiere partners help elevate the experience for millions of players and live audiences. The Partnership Management team serves as the central point of contact for these valued partners, ensuring exceptional service and flawless execution. We’re looking for a driven, strategic leader to shape and execute the long-term partnership vision for Riot and our Global & Americas league partners. Reporting to the Director, Partnership Management, the Manager, Partnership Management will oversee a passionate team responsible for managing relationships established through Riot’s Business Development efforts across Global and Americas partnerships. This role is also a key member of the Global & Americas leadership team, helping define the organization’s strategy, direction, and operational excellence. Because priorities shift quickly in our fast-paced environment, this role includes—but isn’t limited to—the responsibilities below. For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Requirements

  • 10+ years of experience in Partnership Management, Account Management, Sponsorship Sales & Fulfillment, or equivalent fields
  • Experience managing direct reports
  • Demonstrated success maintaining strong client relationships and high customer satisfaction
  • Strong analytical skills with the ability to apply data-driven decision-making
  • Excellent attention to detail, planning, and organizational skills
  • Ability to blend creative thinking with strategic, structured problem-solving
  • Comfortable managing multiple projects, meeting milestones, and collaborating in a dynamic environment
  • Ability to work evenings, weekends, and holidays as needed
  • Willingness to travel up to ~20-30% annually (domestic and international)

Nice To Haves

  • 3+ years of direct management experience
  • Bachelor’s Degree in related field; MBA or related advanced degree is a plus
  • Experience building and mentoring large, complex teams
  • Experience leading shared service support functions
  • Experience overseeing regional offices and navigating regional nuances

Responsibilities

  • Build and scale a world-class partner management organization focused on delivering exceptional value to partners and delighting players.
  • Coordinate cross-functional and external teams to ensure all partnership milestones and dependencies are met from concept to execution.
  • Identify and drive new, incremental opportunities for existing partners across Riot’s growing portfolio of products.
  • Lead, mentor, and develop a high-performing team, fostering strong craft leadership and seamless coordination with cross-functional teams and partner stakeholders.
  • Serve as a senior relationship lead with partners; empower your team to build trusted, strategic relationships that deliver on shared KPIs and elevate the player experience.
  • Guide your team as they advocate for partner needs, objectives, and deliverables within internal workstreams, ensuring flawless execution and contractual compliance.
  • Play a critical role in partnership renewal strategy, planning, and negotiations.
  • Oversee the creation and delivery of partnership recap reports, including performance analysis, insights, and optimization recommendations.
  • Contribute to effective budget oversight and operational efficiency within the department.

Benefits

  • Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules.
  • We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match.
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