Global Account Manager

Shell•San Diego, CA

2d•$149,000 - $223,000•Hybrid

About The Position

Shell is seeking a Global Account Manager to join its team in San Diego, California. The role represents the Global Key Account team in Shell’s San Diego offices, coordinating West Coast-headquartered key accounts and serving as the focal point for opportunities across other key accounts in the western United States. Shell Energy’s Global Key Accounts organization manages relationships with strategic global accounts across Shell Energy. These customers operate in segments including data centers, telecommunications, steel, and cement and have energy needs primarily in gas and power, as well as connections to Shell’s wider portfolio. The organization coordinates relationships and account strategies across Shell to provide multinational customers with a unified approach. The Global Account Manager partners with local origination and business-to-business teams, manages customer relationships and account strategies, identifies and supports business opportunities, and coordinates global deal teams. The role works across Shell businesses, product lines, and geographies to deliver a cohesive strategy that uses Shell’s global footprint and portfolio.

Requirements

Must have legal authorization to work in the United States on a full-time basis for an employer other than the current employer.
Bachelor’s degree.
At least 10 years of professional experience, including 5 years of key account management experience.
In-depth understanding of and experience in US energy markets.
Strong record of managing complex stakeholders and relationships with senior external stakeholders.
Evidence of creating and executing key-account strategies and delivering value amid complex variables and challenging decisions, preferably across different regions.
Excellent internal and external stakeholder-management skills and the ability to influence at all levels, with or without formal authority.
Willingness to travel approximately 10–20% of the time based on business needs.

Nice To Haves

Key account management experience in the gas and power sector, with a proven record of coordinating account strategies.
Broader understanding of other typical oil and gas downstream businesses.
Creativity, organization, out-of-the-box thinking, and discipline in executing activities that generate value for Shell.

Responsibilities

Partner with local Shell Energy Origination and B2B teams in San Diego to support regional growth across Global Key Accounts and related business-development activities.
Manage assigned global accounts and serve as the West Coast focal point for opportunities across other global key accounts.
Develop, nurture, and grow key-account relationships, identifying new opportunities through relationship strategies.
Coordinate activities with deal teams working on opportunities globally and ensure an aligned Shell customer strategy for multinational companies.
Work with local origination teams to identify potential new accounts and support relationship development and new business opportunities.
Support existing Shell business and identify opportunities for further growth with customers.
Work across Shell businesses, product lines, and geographies to create cohesive account strategies that leverage Shell’s global footprint and portfolio.

Benefits

Medical, dental, and vision coverage.
Life insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs.
Company pension plan and 401(k) plan.
Up to 6 weeks of paid vacation and up to 11 paid holidays.
Paid parental leave: 16 weeks for birthing parents and 8 weeks for non-birthing parents.
Short-term disability leave for up to 26 weeks at 100% or 50% of base pay, and Long-Term Disability insurance.
Financial reimbursement for adoption, wellness, education, and personal learning expenses.
Some roles are eligible for discretionary long-term incentives.
Flexible working hours and the possibility of remote or mobile working.
Competitive starting salary and annual performance-related salary increase.
Training and development programs.
Opportunity to grow through diverse career opportunities in national and international teams.