Global Account Director

DSV • Van Buren, AR

23h • Onsite

About The Position

The Global Account Director will be responsible for managing and growing a large Automotive OEM account in the transportation and logistics industry. They will be accountable for driving revenue growth, developing and executing account strategies, ensuring customer satisfaction, and leading a team of account managers. The Global Account Director will report to the Automotive Business Development Director, North America.

Requirements

• Bachelor's degree in business, logistics, or a related field is required
• Minimum of 10 years of experience in sales or account management in the transportation and logistics industry
• Experience managing global accounts and developing account strategies is required
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) is required

Nice To Haves

• Master's degree in business or a related field is preferred
• Prior experience leading and managing teams is preferred
• Knowledge of and experience in the Automotive industry is preferred
• Experience working in a multinational corporation is preferred
• Proficiency in other languages is a plus
• Experience with CRM software (e.g. Salesforce) is preferred

Responsibilities

• Develop and execute account strategies to achieve revenue and profitability targets
• Build and maintain strong relationships with key stakeholders at assigned global accounts
• Identify opportunities to expand services and increase revenue within assigned accounts
• Collaborate with internal teams to ensure operational excellence and timely resolution of customer issues
• Prepare and present business reviews and performance reports to clients and DSV management
• Lead and develop a team of account managers to achieve individual and team objectives
• Conduct regular account planning and review meetings with the team
• Ensure customer satisfaction through effective communication, responsiveness, and issue resolution

Benefits

• Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior