Global Account Director

DSV

4d • Onsite

About The Position

The Global Account Director will be responsible for managing and growing a large Automotive OEM account in the transportation and logistics industry. They will be accountable for driving revenue growth, developing and executing account strategies, ensuring customer satisfaction, and leading a team of account managers. The Global Account Director will report to the Automotive Business Development Director, North America.

Requirements

• Bachelor's degree in business, logistics, or a related field is required
• Minimum of 10 years of experience in sales or account management in the transportation and logistics industry
• Experience managing global accounts and developing account strategies is required
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) is required
• Fluency in English is required

Nice To Haves

• Master's degree in business or a related field is preferred
• Prior experience leading and managing teams is preferred
• Knowledge of and experience in the Automotive industry is preferred
• Experience working in a multinational corporation is preferred
• Proficiency in other languages is a plus
• Experience with CRM software (e.g. Salesforce) is preferred

Responsibilities

• Develop and execute account strategies to achieve revenue and profitability targets
• Build and maintain strong relationships with key stakeholders at assigned global accounts
• Identify opportunities to expand services and increase revenue within assigned accounts
• Collaborate with internal teams to ensure operational excellence and timely resolution of customer issues
• Prepare and present business reviews and performance reports to clients and DSV management
• Lead and develop a team of account managers to achieve individual and team objectives
• Conduct regular account planning and review meetings with the team
• Ensure customer satisfaction through effective communication, responsiveness, and issue resolution

Benefits

• Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior