Global Account Director- GSI Partners

Uniphore•New York, TX
•$260,900 - $358,750

About The Position

Uniphore is seeking an accomplished Global Account Director for GSI partnerships to drive revenue growth through relationships with Tier 1 Global System Integrators. The role carries an individual quota, owns deals end-to-end, and personally drives multi-million-dollar joint pursuits with GSI partners. The position covers named Tier 1 GSIs alongside VP-level alliance leaders, scaling an established partnership sales playbook and closing deals already in motion. It is a top-priority function for Uniphore’s growth. The role involves owning revenue targets tied to assigned GSI partnerships, developing pipeline through joint account planning, and leading partner-sourced and partner-influenced opportunities through the full sales cycle. The Global Account Director leads enterprise sales engagements, presents Uniphore’s AI solutions and value-based business cases to executives, negotiates complex agreements, and builds trusted senior-level relationships with GSI sales leaders and practice heads. The position also collaborates with Marketing, Product, Solutions Engineering, and Customer Success, and is accountable for revenue performance, forecasting, and Salesforce pipeline reporting.

Requirements

  • 8+ years of enterprise sales experience in SaaS, AI, or enterprise technology.
  • Proven success in GSI/BPO partnerships and co-sell motions.
  • Demonstrated track record of quota attainment in complex solution selling.
  • Executive presence and ability to influence senior stakeholders at GSIs and customers.
  • Excellent relationship-building, communication, and negotiation skills.
  • Experience working cross-functionally with Product, Engineering, Marketing, and Customer Success.
  • Bachelor’s degree required.

Responsibilities

  • Own and deliver revenue targets tied to assigned GSI partnerships.
  • Execute joint account planning with GSI partners to build and advance pipeline.
  • Drive partner-sourced and partner-influenced opportunities through the full sales cycle.
  • Lead enterprise sales engagements from opportunity identification to close.
  • Present Uniphore’s AI solutions and craft value-based business cases for executives.
  • Negotiate complex agreements to ensure win-win outcomes.
  • Build and sustain trusted senior-level relationships with GSI sales leaders and practice heads.
  • Act as the primary point of contact for sales execution with designated GSIs.
  • Partner with Marketing to deliver co-branded campaigns and joint events.
  • Align with Product and Solutions Engineering to ensure partner solutions address customer needs.
  • Work with Customer Success to ensure adoption and expansion of GSI-driven deployments.
  • Consistently achieve or exceed quarterly and annual revenue targets.
  • Maintain accurate forecasting and pipeline reporting within Salesforce.

Benefits

  • Annual incentive opportunity based on target achievement.
  • Pre-IPO stock options.
  • Medical benefits.
  • Dental benefits.
  • Vision benefits.
  • 401(k) with a match.
  • Generous paid time off.
  • Paid holidays.
  • Paid day off for your birthday.
  • Other paid leave policies to support employees through all phases of life.
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