Global Account Director, Healthcare

DSV • Itasca, IL

2d • $145,000 - $150,000 • Onsite

About The Position

The Global Account Director, Healthcare Vertical is a senior position, that develops and maintains business for significant global Healthcare accounts. The primary focus of the role is on selling / improving logistics solutions, including road, freight forwarding, contract logistics, customs brokerage, and other value-added services. This role is integral in establishing and maintaining long-term strategic relationships that typically go beyond the sale of a single point solution. This position requires a high degree of analytical skills and industry knowledge to unlock hidden value that may not be readily identifiable to our clients.

Requirements

• Proven experience working with global healthcare, pharmaceutical, medical device, life sciences, or related organizations, with a strong understanding of their unique supply chain, regulatory, operational, and commercial requirements.
• Deep understanding of complex global supply chains and the ability to identify opportunities across road, freight forwarding, contract logistics, customs brokerage, and value-added services.
• Ability to understand a customer’s business from a strategic, operational, financial, and commercial perspective and translate that knowledge into logistics solutions that create measurable value.
• Strong understanding of industry trends, customer challenges, and emerging opportunities within the global healthcare sector.
• Proven success in complex B2B sales, strategic account development, and value-based selling within large global or multinational organizations.
• Demonstrated ability to develop and execute strategic account plans that drive revenue growth, retention, profitability, and share of wallet.
• Experience identifying and converting complex, high-value opportunities into long-term customer relationships.
• Strong consultative selling skills, with the ability to uncover customer needs and develop integrated, multi-modal logistics solutions.
• Proven ability to lead complex sales pursuits and coordinate resources across multiple functions, countries, and business units.
• Strong negotiation skills and the ability to lead high-impact commercial discussions.
• Proven ability to establish trusted, strategic relationships with C-suite executives and senior decision-makers within global organizations.
• Ability to navigate complex customer organizations, understand buying processes, and build relationships across multiple levels and functions.
• Exceptional communication, presentation, and influencing skills, with the confidence to engage senior leaders across cultures and geographies.
• Ability to translate complex logistics and supply chain challenges into clear business outcomes, financial value, and compelling customer solutions.
• Strong customer orientation with a genuine commitment to developing long-term strategic partnerships.
• Strong understanding of global logistics, supply chain strategy, and the factors that drive cost, service, resilience, risk, and operational performance.
• Ability to analyze complex customer requirements, identify hidden value opportunities, and develop solutions that address both immediate needs and long-term strategic objectives.
• Strong financial and commercial acumen, including the ability to understand business cases, profitability, pricing, and customer economics.
• Strategic, commercially driven, and globally minded, with the ability to connect customer strategy to DSV's broader business objectives.
• Highly analytical and curious, with the ability to quickly understand complex organizations, industries, and supply chains.
• Confident, credible, and comfortable operating with senior executives and influencing at the highest levels.
• Collaborative leader who can mobilize cross-functional and international teams without direct authority.
• Resilient, persistent, and results-oriented, with a long-term approach to building sustainable customer value.
• Innovative and solutions-oriented, with the ability to challenge conventional thinking and identify new opportunities for growth.
• Adaptable and effective in a fast-paced, highly matrixed, multinational environment.
• Strong alignment with DSV's values of Deliver Results, Take Ownership, Push Transparency, and Win Together.

Nice To Haves

• Experience leveraging data, technology, visibility, automation, and digital solutions to improve supply chain performance is highly valued.

Responsibilities

• Develop and execute a comprehensive account plan aimed at maintaining existing business and identifying the top opportunities.
• Managing named global Healthcare accounts, in accordance with agreed financial and performance targets based on DSV processes.
• Developing solutions for the named global customers; leveraging DSV vertical structure and competencies into innovative developments
• Work closely with operations to deliver high level of service to customers
• Identify and develop relationships with key decision makers at all levels within an account
• Understand the customer’s buying process
• Understand the customer’s business (strategically, operationally, & financially)
• Work closely with customers to intimately understand their needs
• Work across all divisions within DSV to create custom solutions that deliver value to customers
• Maintain an open dialogue with the account executive sponsor and keep the sponsor engaged in the account

Benefits

• Competitive and performance-based remuneration with above market fringe benefits.
• Competitive, performance-based compensation and comprehensive benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed