Gifts Sales Associate

Bass Pro Shops•Cary, NC

About The Position

The Gifts Sales Associate performs selling and customer-service activities, including greeting customers promptly and warmly, handling merchandise with care, and providing customers with information, assistance, and direction. The role supports a high-quality shopping experience by demonstrating products, maintaining product knowledge, helping customers make buying decisions, and promoting programs such as CLUB Membership, VOC, and In-Store Pick-up. The associate also replenishes and restocks merchandise, maintains pricing and signage, assists with seasonal merchandise moves, and keeps the work area clean, neat, and stocked. Duties are performed under general supervision using established procedures, with occasional independent judgment and recommendations on work procedures, policies, and practices. Other duties may be assigned.

Requirements

  • High school education or equivalent experience.
  • Ability to calculate figures such as discounts and make change for customers.
  • Ability to communicate in a friendly and professional manner with customers and associates.
  • Ability to establish and maintain effective working relationships with management, coworkers, and customers.
  • Ability to operate a computerized point-of-sale register system.
  • Ability to stand and/or walk constantly during the shift.
  • Ability to occasionally use ladders, stairs, or ramps; perform repetitive motions involving wrists, hands, or fingers; operate machinery, power tools, motor vehicles, or heavy equipment; and work in tight spaces or noisy environments.
  • Ability to move objects up to 20 pounds constantly and occasionally move or lift objects up to 100 pounds or more, using a team lift as needed.

Responsibilities

  • Greet and acknowledge customers promptly and in a friendly manner.
  • Handle merchandise with care and provide customers with information, assistance, and direction.
  • Support a pleasant and productive shopping experience and demonstrate products to customers.
  • Maintain product expertise through ongoing product-knowledge training.
  • Replenish and restock merchandise according to merchandising guidelines and as needed.
  • Stay informed about advertised sales and maintain pricing and signage.
  • Assist with seasonal floor merchandise moves.
  • Keep the work area clean, neat, and well stocked with supplies.
  • Follow company policies and procedures.
  • Identify and evaluate customers’ needs, recommend products, and promote programs including CLUB Membership, VOC, and In-Store Pick-up.
  • Perform other duties as assigned.

Benefits

  • Discounts on retail merchandise, restaurants, resorts, and conservation attractions
  • Dental benefits
  • Vision benefits
  • Voluntary benefits
  • 401(k) retirement savings
  • Paid holidays
  • Paid vacation
  • Bass Pro Cares Fund
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