Gifts Sales Associate - Seasonal

Bass Pro Shops•Rogers, MN

About The Position

The Gifts Sales Associate performs selling and customer-service activities, including greeting and acknowledging customers promptly and in a friendly manner; handling merchandise carefully; and providing customers with information, assistance, and direction. The role supports a pleasant and productive shopping experience by demonstrating products, maintaining product knowledge, replenishing and restocking merchandise, keeping merchandise pricing and signage current, and assisting with seasonal floor moves. Associates help customers make buying decisions by identifying and evaluating their needs, recommending products, and promoting programs such as CLUB Membership, VOC, and in-store pickup. The position works under general supervision using established procedures and occasional independent judgment. Other duties may be assigned.

Requirements

High school education or equivalent experience.
Ability to calculate figures such as discounts and make change for customers.
Ability to communicate in a friendly and professional manner with customers and associates.
Ability to establish and maintain effective working relationships with management, coworkers, and customers.
Ability to operate a computerized point-of-sale register system.
Ability to stand and/or walk throughout the shift.
Ability to move objects up to 20 pounds constantly and occasionally move or lift objects up to 100 pounds or more using a team lift as needed.
Ability to occasionally climb ladders, stairs, or ramps; repeat motions involving the wrists, hands, or fingers; operate machinery, power tools, motor vehicles, or heavy equipment; work in confined spaces; and work in noisy environments.

Responsibilities

Greet and acknowledge customers promptly and in a friendly manner.
Handle merchandise with care and provide customers with information, assistance, and direction.
Support a strong commitment to world-class customer service and a pleasant, productive shopping experience.
Demonstrate products to customers.
Replenish and restock products as required and according to merchandising guidelines.
Maintain product expertise through ongoing product-knowledge training.
Stay informed about advertised sales and maintain pricing and signage.
Assist with seasonal floor merchandise moves.
Keep the work area clean, neat, and well stocked with supplies.
Follow company policies and procedures.
Identify and evaluate customer needs, recommend products, and promote programs including CLUB Membership, VOC, and in-store pickup.
Perform other duties as assigned.
Use established procedures and occasional independent judgment to complete assignments, resolve problems, and make recommendations about work procedures, policies, and practices.