Anderson School Gift Shop Staff P/T

McMenamins•Bothell, WA

3d•Onsite

About The Position

McMenamins Anderson School Market is hiring for Gift Shop Staff. This is a part-time, variable hour position up to 15 hours per week. McMenamins is a family-owned company in Oregon and Washington that serves handcrafted beer, wine, cider, spirits, and coffee alongside pub fare. Our locations range from neighborhood pubs to historic hotels, emphasizing community, art, history, music, food, drink, and fun. We offer seasonal and long-term career opportunities and value Diversity, Equity, and Inclusion. The primary duty of the Gift Shop Staff is to provide excellent customer service in the gift shop and maintain a pleasant atmosphere. Duties include greeting customers, assisting with questions, suggesting merchandise, making coffee and espresso drinks, operating the cash register, accurate cash handling, cleaning, stocking, processing freight, and opening/closing duties. Employees may also work in merchandise tents, complete physical inventory, and set up merchandise presentations. Staff will be trained on all McMenamins products and should be able to make recommendations. As the gift shop is near the central front desk, the position requires awareness of all property events and the ability to answer customer questions. This role demands mental agility and the ability to multitask in a fast-paced, deadline-oriented environment. Gift Shop Staff must work well independently and as part of a team.

Requirements

Obtain and maintain a current food handlers card.
Obtain and maintain an OLCC card.
Be 21+ years of age.
Flexible schedule including days, evenings, weekends, and holidays preferred.
Enjoy working in a busy customer service-oriented environment.

Nice To Haves

Previous related experience is preferred.
Previous barista experience a plus!

Responsibilities

Provide excellent customer service in the gift shop.
Maintain a pleasant atmosphere for customers.
Greet customers.
Assist customers with questions.
Suggest merchandise.
Make coffee and espresso drinks.
Operate the cash register.
Handle cash accurately.
Clean the gift shop area.
Stock merchandise.
Process freight.
Perform opening and closing duties as assigned.
Work outside in merchandise tents (as needed).
Complete physical inventory (as needed).
Set up merchandise presentations.
Be knowledgeable about McMenamins products (wine, liquor, beer, coffee) and make recommendations.
Stay informed about property events.
Answer customer questions about property events.
Work independently and as a member of a team.

Benefits

Perks and employee discounts: $45 hotel rooms, 40% off bottles of wine, access to concerts.
Happy Hour beverage pricing all day.
40% off McMenamins apparel & spa services.
Shift food credits.
Comprehensive insurance benefits package, including vision, medical, dental, chiro and alternative care to eligible employees.
401(K) plan with employer contribution to eligible employees.
Paid Time Off (PTO).
Opportunities to work at other locations like our winery or concerts.
Belief in a work-life balance.
Positive work environment.
Multiple career path opportunities.