Gift Shop Manager

Fowler Toyota Norman • Norman, OK

2d • Onsite

About The Position

Fowler Toyota Norman is seeking a Gift Shop Manager for their specialty boutique, Coki Bay. The Manager plays a key role in the operation of the boutique by overseeing the daily operations, planning, selecting and purchasing merchandise to be sold in the Gift Shop. The Manager creates a welcoming shopping experience while ensuring operational efficiency and profitability.

Requirements

• High school diploma or general education degree (GED); and two to four years related experience and/or training; or equivalent combination of education and experience.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• Frequently required to stand, walk, and sit.
• Occasionally required to climb or balance and stoop, kneel, or crouch.
• Must regularly lift and/or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

• Identify customer preferences and forecast consumer trends
• Evaluate supplier options according to prices, quality etc. and determine the best choices
• Discover and purchase new products and check the quality and popularity of those already on our shelves
• Negotiate terms of agreements to achieve the best deal for our company
• Ensure the timely delivery of products and compliance with the contracts of purchase
• Monitor stock levels and make plans for buying
• Forge and maintain trust relationships with suppliers to promote fair dealing
• Attend wholesale markets and exhibitions to procure goods and remain up-to-date with market trends
• Hires, trains, motivates, counsels and monitors performance of gift shop staff
• Greets customers in a pleasant and professional manner
• Performs sales transactions and returns
• Handles customer complaints with poise and integrity
• Keeps the store neat and clean.

Benefits

• medical, vision, dental life & disability insurances
• 401K employer matching plan
• Paid Time Off
• Volunteer Paid Time Off
• Paid Holidays
• Parental Leave & Bereavement Leave
• employee assistance program
• job specific education to include student sponsorships, internships, manufacturer and dealership training with Graduate & Tool Incentive programs
• Mamava Lactation Pods for customers and personnel

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees