Gift Shop Attendant - Dolly Parton

Dolly Partons Stampede Branson•Branson, MO

About The Position

The Gift Shop Attendant creates a welcoming and enjoyable shopping experience for guests while supporting the day-to-day operation of the gift shop. The role assists guests with purchases, operates the point-of-sale system, maintains merchandise displays, and keeps the shop clean, organized, and stocked. The ideal candidate is friendly, dependable, detail-oriented, and committed to excellent guest service. Employees are expected to demonstrate a positive attitude, maintain a welcoming environment, and represent the organization in a friendly and professional manner.

Requirements

  • Strong communication and interpersonal skills.
  • Friendly, positive attitude and willingness to assist guests.
  • Basic math skills and ability to handle cash transactions accurately.
  • Ability to work independently and as part of a team.
  • Reliable attendance and punctuality.
  • Ability to work flexible schedules, including weekends, holidays, and evenings as needed.
  • Ability to stand and walk for extended periods.
  • Ability to bend, reach, and lift merchandise as needed.
  • Ability to lift and carry up to 30 pounds.
  • Ability to perform repetitive stocking, merchandising, and register tasks.

Nice To Haves

  • Previous retail or customer service experience is preferred but not required.

Responsibilities

  • Welcome guests and provide friendly, engaging customer service.
  • Help guests locate merchandise, answer product questions, and make purchasing decisions.
  • Operate the cash register and point-of-sale system accurately.
  • Process cash, credit card, and other payment transactions.
  • Keep the retail environment clean, organized, and visually appealing.
  • Restock merchandise and maintain shelves and displays.
  • Assist with receiving, unpacking, tagging, and organizing new inventory.
  • Monitor merchandise levels and communicate restocking needs to management.
  • Follow accurate cash-handling and register-closing procedures.
  • Promote merchandise, special offers, and featured products.
  • Assist with opening and closing duties as assigned.
  • Follow company policies, safety procedures, and guest service standards.
  • Perform other duties as assigned.
  • Maintain a positive attitude and welcoming environment while representing the organization in a friendly, professional manner.
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