Gift Processor

Homes for Our Troops • Taunton, MA

8d • $50,972 - $68,963 • Hybrid

About The Position

The Gift Processor conducts daily processing of gifts in HFOT’s constituent management database, Raiser's Edge. The role posts control reports and batch reports in accordance with established policies for timeliness and accuracy and adds new donor data to the constituent database.

The position follows gift-processing standards to ensure donations are used for their intended purposes and donor information remains confidential. It processes and verifies gifts, updates donor records, selects appropriate acknowledgment letters, monitors donor and gift-platform data, and generates reports that support Development and fundraising teams. The Gift Processor also serves as a resource on gift policies and data-entry procedures and may assist with duties beyond the job description, including answering phones and helping colleagues.

The position requires work at the Taunton, Massachusetts office three or more days per week. Work is normally performed in a typical interior office environment.

Requirements

• Strong attention to detail.
• Excellent time-management skills and ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Ability to independently initiate projects and activities and set priorities.
• Excellent interpersonal skills, including verbal and written communication.
• Customer-service orientation, friendly and professional speaking voice, strong phone etiquette, positive and energetic attitude, and desire to meet goals and commitments.
• Ability to work as a team player with diverse individuals and to be self-motivated.
• Proficiency with computers, office equipment, and software, including Word and Excel.
• Dedication, motivation, drive, ambition, and commitment to the job.
• Flexibility, discretion, and ability to maintain confidential information and choose the correct protocol for specific situations.
• Ability to lift 25 lbs.
• Work at the Taunton, MA office location three or more days per week.

Nice To Haves

• Working knowledge of fundraising or constituent-based software; experience with Raiser’s Edge is preferred.
• At least two years of administrative experience in a multifunctional nonprofit environment, such as annual giving or development, is preferred.

Responsibilities

• Follow gift-processing standards and best practices to ensure donations are used for the purposes for which they were given and to protect donor confidentiality.
• Accurately process donations according to organizational and industry standards; verify gift information and make necessary database record changes.
• Monitor the [email protected] account for donor and gift-platform data.
• Select acknowledgment letters based on system variables, including campaign, appeal, gift type, and dollar amount.
• Analyze gift and donor information to populate appropriate data fields and work with Development teams to complete donor records accurately.
• Generate database reports that support DevOps and fundraising teams.
• Serve as a resource on gift policy and gift data-entry procedures.
• Perform duties beyond the job description as needed, including answering phones, taking messages, and assisting other employees.
• Serve on internal HFOT committees as necessary.
• Perform other duties as assigned.

Benefits

• Medical and dental plans, with HFOT contributing up to 80% of full-time employees’ medical and dental premium costs.
• 401(k) plan with employer match.
• Flexible work schedule.
• Paid holidays.
• Vacation and sick time.
• Life insurance.
• Disability insurance.
• Company apparel.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed