Gift Accounting Coordinator

Washington and Lee University•Lexington, VA

12d•Onsite

About The Position

The Gift Accounting Coordinator provides a high level of customer service to donors to the university, with primary responsibility for front-facing gift-related interactions with donors and responding to donor questions. Responds to all incoming constituent requests for information about gifts and pledges in addition to serving as an integral part of the gift entry team. The Coordinator also manages all matching gift-related contact with donors and companies to secure all eligible matching gifts and serves as the primary office manager for Advancement Operations. Washington and Lee University actively promotes a dynamic and welcoming environment that allows students and employees of multiple backgrounds and perspectives to learn, work, and thrive together. Successful candidates will contribute to that environment and exhibit potential for excellence in their areas of expertise.

Requirements

High school diploma or GED required with a minimum of 3 years’ experience in an administrative or accounting function or a combination of education and experience from which a similar background would be obtained.
Exceptional attention to detail and strong organizational skills.
Experience working with a comprehensive database and some knowledge of gift and pledge transactions.
Proficient user of Microsoft Outlook, Word and Excel.
Must be sensitive to confidential personal, giving and asset information.
Must be able to work in an office setting and follow organizational protocol.
Strong written communication skills.
Ability to be self-directed and proactively suggest process improvement.
Creativity, goal orientation, and attention to detail.

Nice To Haves

Experience with Raiser’s Edge or another relational database is a plus.
Familiarity with higher education and the critical role information and data plays in alumni and development affairs.
Collegiality, a positive outlook, and a desire to set an example with a strong work ethic are essential.

Responsibilities

Interfaces with donors and development staff to respond to questions and requests for more information, including pledge status reports and assistance with matching gifts.
Actively participates as a member of the gift processing team, trained in all aspects of gift entry, reporting and reminders.
Maintains up-to-date accounts with matching gift companies and third-party providers.
Processes matching gift forms and tracks matching gift progress in Raiser's Edge.
Serves as the office manager for Advancement Operations, managing supplies and coordinating as needed with Facilities.
Works with the Advancement Record Coordinator in understanding the acknowledgment processes and serves as a backup in their absence.
Other related duties and responsibilities as assigned.