Gestionnaire en formation / Management in Training - Browns/B2 Fairview Pointe Claire

Browns Shoes • Pointe-Claire, QC

4d • CA$45,000 - CA$65,000 • Onsite

About The Position

This unique program offers the opportunity to gain valuable skills and insights from our seasoned managers and embark on your path to a future management role at Browns Shoes! We believe in promoting from within. Our store managers, district managers, and sales directors all started in the same place: the sales floor. As Management in Training, you'll gain hands-on experience in all aspects of store operations, with the potential to grow into a management role. Reporting to the Manager, you'll play a pivotal role in ensuring efficiency, meeting customer expectations, and maximizing sales potential while learning how to coach, train, and support a team.

Requirements

• Proven sales experience, preferably in retail
• Passion for sales and fashion
• Excellent communication skills in both French and English
• High school diploma or equivalent.
• Strong leadership and interpersonal abilities
• Exceptional customer service skills
• Outstanding organizational and multitasking capabilities

Nice To Haves

• A bachelor's degree in business, retail management, or a related field is an asset.

Responsibilities

• Learn to acknowledge and approach customers the Browns way.
• Learn to provide exceptional product information and handle inquiries professionally on the cash and selling floors.
• Gain the skills to handle complaints respectfully and with the authority to make reasonable exceptions.
• Maximize sales and exceed sales targets through effective strategies.
• Understand and track store performance metrics in percentages and dollars, sharing results with the team.
• Create schedules in advance to meet store needs and handle payroll administration tasks, including sick days, quota adjustments, part-time slips, and days off.
• Monitor stock levels, assist with inventory counts, and maintain accurate records.
• Set up and maintain visually appealing product displays, ensuring proper pricing, labeling, and adherence to the visual checklist.
• Maintain a clean, organized, and safe front and back store environment for employees and customers, including windows, floors, cash desk, and fixtures.
• Train and mentor staff to achieve goals, improve performance, and foster strong relationships.
• Identify and develop future leaders through targeted training programs.
• Support the ongoing development of team members.
• Ensure sufficient part-time staffing to meet operational needs.
• Assist team members in resolving conflicts and maintaining a positive work environment.

Benefits

• Competitive salaries starting from $45,000, with potential earnings up to $65,000 or more.
• Thriving team culture with career development opportunities and management prospects.
• Comprehensive training and ongoing support
• Group insurance coverage, including dental, medical, vision, and virtual care
• Employee Assistance Program
• Employer contributions to your RRSP
• Employee discount

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED