Management in Training - Browns Conestoga Mall

Browns Shoes•Waterloo, ON

11d•CA$19 - CA$19•Onsite

About The Position

Join our dynamic retail team and start your career with a proudly Canadian fashion leader. We believe in promoting from within. Our store managers, district managers, and sales directors all started in the same place: the sales floor. As Management in Training, you'll gain hands-on experience in all aspects of store operations, with the potential to grow into a management role. Reporting to the Manager, you'll play a pivotal role in ensuring efficiency, meeting customer expectations, and maximizing sales potential while learning how to coach, train, and support a team.

Requirements

Proven sales experience, preferably in retail
Passion for sales and fashion
Excellent communication skills in both French and English
High school diploma or equivalent
Strong leadership and interpersonal abilities
Exceptional customer service skills
Outstanding organizational and multitasking capabilities

Nice To Haves

A bachelor's degree in business, retail management, or a related field is an asset.

Responsibilities

Learn to acknowledge and approach customers the Browns way.
Provide exceptional product information and handle inquiries professionally on the cash and selling floors.
Handle complaints respectfully and with the authority to make reasonable exceptions.
Maximize sales and exceed sales targets through effective strategies.
Understand and track store performance metrics in percentages and dollars, sharing results with the team.
Create schedules in advance to meet store needs and handle payroll administration tasks, including sick days, quota adjustments, part-time slips, and days off.
Monitor stock levels, assist with inventory counts, and maintain accurate records.
Set up and maintain visually appealing product displays, ensuring proper pricing, labeling, and adherence to the visual checklist.
Maintain a clean, organized, and safe front and back store environment for employees and customers, including windows, floors, cash desk, and fixtures.
Train and mentor staff to achieve goals, improve performance, and foster strong relationships.
Identify and develop future leaders through targeted training programs.
Support the ongoing development of team members.
Ensure sufficient part-time staffing to meet operational needs.
Assist team members in resolving conflicts and maintaining a positive work environment.