Gestionnaire du changement

LIDD Consultants Inc. • Montreal, QC

19h

About The Position

LIDD is a leading supply chain management consulting firm specializing in strategy, design, implementation, and optimization of supply chain operations and enterprise technology solutions. We help manufacturers, distributors, and retailers transform their operations through innovative supply chain and ERP solutions.

The Change Manager is a strategic advisor and implementation leader responsible for managing the human aspect of transformations. In collaboration with project managers, program managers, consultants, and client stakeholders, you will design and execute change management strategies to foster adoption, reduce resistance, and maximize business outcomes. You will support complex transformation initiatives affecting technologies, processes, organizational structures, and ways of working.

Requirements

• Over 7 years of experience in change management.
• Experience supporting ERP or enterprise technology implementation projects.
• Excellent stakeholder engagement and group facilitation skills.
• Experience collaborating with executive teams and senior management.
• Excellent written, verbal, and presentation communication skills.
• Experience leading organizational transformation initiatives.

Nice To Haves

• Consulting experience.
• Experience with ERP, Supply Chain, Warehouse Management System (WMS), Transportation Management System (TMS), or planning solutions.
• Bilingualism in French and English to serve clients outside Quebec.
• Experience in project or program management environments.

Responsibilities

• Develop comprehensive change management strategies and plans.
• Conduct stakeholder assessments and impact analyses.
• Define adoption objectives and success indicators.
• Design organizational readiness frameworks and deployment plans.
• Build strong relationships with executive sponsors and business leaders.
• Support leadership alignment and sponsor mobilization activities.
• Facilitate workshops and stakeholder engagement sessions.
• Identify and manage resistance to change.
• Develop communication strategies and key messages.
• Develop communication plans for stakeholders.
• Manage change-related communications throughout the project lifecycle.
• Develop learning, training, and support strategies.
• Coordinate the development and delivery of training.
• Define organizational readiness assessment approaches.
• Integrate change management activities into project plans.
• Track risks related to adoption and organizational readiness.
• Support go-live planning and post-deployment stabilization.
• Develop reusable methodologies, models, and tools.
• Support and advise project teams on best practices in change management.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed