Generator Technician, Service Operations

MESA POWER SOLUTIONS LLC • Williston, ND

17d • $30 - $35 • Onsite

About The Position

The Generator Technician, Service Operations provides technical expertise as part of a team repairing and maintaining natural gas-powered generators and supporting equipment. The role develops and improves maintenance programs to reduce fleet costs and maximize generator reliability, and documents maintenance procedures to ensure consistent service standards across field offices. The technician also collaborates with engineering and manufacturing teams on product improvements and new product development.

The position performs maintenance and troubleshooting, keeps accurate service and parts records, verifies equipment readiness using service checklists, and provides professional customer service. It requires safe work practices, an organized work environment, effective communication using a computer and phone, ongoing learning about Mesa equipment, and a positive, accountable contribution to the team. The role involves travel to customer sites in a company service truck and may require flexible hours, including occasional evenings and weekends.

Requirements

• High school diploma or GED.
• At least 1 year of experience operating 3/4- to 1-ton service trucks.
• At least 1 year of trailer-pulling experience.
• Valid driver's license and a driving record satisfactory to the company and its insurers.
• Must pass and complete the Mesa Generator Technician course within 6 months of employment.
• Familiarity with basic hand tools and standard and metric measurement systems.
• Knowledge of Mesa unit maintenance procedures and standards, basic mechanical and electrical repair methods, safety protocols, recordkeeping, troubleshooting, diagnostic tools, and customer service principles.
• Ability to perform routine and complex maintenance and repairs, diagnose mechanical issues, document service and parts usage, and use service checklists.
• Ability to use digital tools for communication and documentation, including a computer and phone.
• Ability to communicate clearly and work effectively both independently and as part of a team.
• Ability to speak, write, and read English fluently.
• Willingness to consent to and pass a background check and drug screening.
• Must pass a WorkSTEPS physical.
• Willingness to work flexible hours, including occasional evenings and weekends, and to travel occasionally.
• Customer-focused attitude and high level of professionalism and discretion.
• Ability to meet the stated physical demands, including vision and hearing requirements, frequent sitting, standing, walking, driving, bending, crouching, reaching, kneeling, pushing, and pulling.

Nice To Haves

• Vocational or technical degree focused on engines or mechanics.
• Bachelor's degree in a related field from an accredited university.
• Two years of related experience.
• Honorably discharged service veteran status.
• Understanding of electricity and associated hazards.
• Proficiency with engine troubleshooting tools, including Engine Control Modules and gaseous fuel systems.

Responsibilities

• Perform maintenance services on Mesa units in accordance with Mesa standards.
• Maintain unit records by thoroughly recording service and repair tasks and parts used.
• Troubleshoot problems and resolve them in a timely manner.
• Provide superior customer service.
• Verify and ensure Mesa units are serviceable by following service checklists.
• Keep professional knowledge current through ongoing study of Mesa units.
• Follow company policies and procedures and perform duties safely and effectively.
• Maintain clean and organized work environments.
• Transmit information and documents using a computer and phone.
• Maintain a professional personal appearance.
• Help foster positive team spirit.
• Perform other duties as assigned.

Benefits

• 401(k) plan.
• Paid time off, including vacation, holidays, parental leave, and bereavement.
• 100% employer-paid health, dental, and vision insurance for employees and their dependents.
• Employee Assistance Program.
• Life insurance.
• Short- and long-term disability coverage.
• Critical illness and accident insurance.
• Annual evaluations with the opportunity for a performance-based pay increase.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED