Generator Technician, Service Operations
About The Position
The Generator Technician, Service Operations provides technical expertise as part of a team repairing and maintaining natural gas-powered generators and supporting equipment. The role helps develop and optimize maintenance programs to reduce fleet costs and maximize reliability, and documents maintenance procedures to ensure a consistent Mesa service standard across field offices. The technician also collaborates with engineering and manufacturing teams on product improvements and new product development. The position is based in Midland, Texas, and involves travel to customer job sites in a company service truck. It requires maintaining units, troubleshooting and resolving problems, documenting service and parts, ensuring equipment serviceability using checklists, and delivering professional customer service. The technician maintains safe, clean, and organized work environments, communicates using a computer and phone, and contributes to a positive team culture. The role has no supervisory responsibilities.
Requirements
- High school diploma or GED.
- At least 1 year of experience operating 3/4- to 1-ton service trucks.
- At least 1 year of trailer-pulling experience.
- Valid driver's license and a driving record satisfactory to the company and its insurers.
- Must pass and complete the Mesa Generator Technician course within 6 months of employment.
- Familiarity with basic hand tools and standard and metric systems.
- Fluency in spoken and written English and ability to read English.
- Willingness to consent to and pass a background check and drug screening.
- Ability to pass a WorkSTEPS physical.
- Willingness to work flexible hours, including occasional evenings and weekends as required.
- Willingness to travel occasionally.
- Customer-focused attitude and a high level of professionalism and discretion.
- Ability to perform routine and complex maintenance and repairs; document service and parts accurately; identify, diagnose, and resolve mechanical issues; and use checklists to verify unit readiness.
- Ability to communicate clearly by phone and computer, work independently and as part of a team, manage time and priorities, adapt to changing service needs, and follow company standards and procedures.
- Ability to maintain safe and organized work environments and a professional appearance and demeanor.
Nice To Haves
- Vocational or technical degree with an engine or mechanical focus.
- Bachelor's degree in a related field from an accredited university.
- Two years of related experience.
- Honorably discharged service veterans are preferred.
- Understanding of electricity and associated hazards.
- Proficiency with engine troubleshooting tools, including Engine Control Modules and gaseous fuel systems.
Responsibilities
- Perform maintenance services on Mesa units in accordance with Mesa standards.
- Maintain unit records by thoroughly documenting service and repair tasks and parts used.
- Troubleshoot problems and resolve them in a timely manner.
- Provide superior, professional customer service.
- Verify and ensure Mesa units are serviceable by following service checklists.
- Keep professional knowledge current through ongoing study of Mesa units.
- Follow company policies, procedures, and safety requirements.
- Maintain clean and organized work environments.
- Transmit information and documents using a computer and phone.
- Maintain a professional personal appearance and contribute to positive team spirit.
- Collaborate with engineering and manufacturing teams on product improvements and new product development.
- Perform other duties as assigned.
Benefits
- Competitive base pay of $25.00 to $28.00 per hour.
- 401(k) plan.
- Paid time off, including vacation and holidays.
- Parental leave.
- Bereavement leave.
- Employer-paid health, dental, and vision insurance for employees and their dependents.
- Employee Assistance Program.
- Life insurance.
- Short- and long-term disability coverage.
- Critical illness and accident insurance.
- Annual evaluations with the opportunity for a performance-based pay increase.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
