Generator Technician, Service Operations

MESA POWER SOLUTIONS LLC•Hobbs, NM
•$25 - $28•Onsite

About The Position

The Generator Technician, Service Operations provides technical expertise as part of a team responsible for repairing and maintaining natural gas-powered generators and supporting equipment. The role helps develop and improve maintenance programs to reduce fleet costs and maximize reliability, and develops and documents procedures to maintain consistent service standards across field offices. The technician also collaborates with engineering and manufacturing teams on product improvements and new product development. The position is based in Hobbs, New Mexico, and involves travel to customer job sites in a company service truck. Work is performed outdoors and may involve exposure to hazardous chemicals and gases and extreme temperatures. The role requires occasional flexible hours, including evenings and weekends, and occasional travel. It is safety-sensitive and requires initial drug screening; employees in safety-sensitive roles may also be subject to random testing under company policy. The role requires a high school diploma or GED, a valid driver's license with a driving record satisfactory to the company and its insurers, and the ability to pass the Mesa Generator Technician course within six months of employment. Candidates must also pass a background check, drug screening, and WorkSTEPS physical, and be able to fluently speak, write, and read English. The position has no supervisory responsibilities.

Requirements

  • High school diploma or GED.
  • At least 1 year of experience operating 3/4–1-ton service trucks.
  • At least 1 year of trailer-pulling experience.
  • Valid driver's license and a driving record satisfactory to the company and its insurers.
  • Must pass and complete the Mesa Generator Technician course within 6 months of employment.
  • Must fluently speak, write, and read English.
  • Must consent to and pass a background check and drug screening.
  • Must be able to pass a WorkSTEPS physical.
  • Willingness to work flexible hours, including occasional evenings and weekends as required, and travel occasionally.
  • Basic familiarity with hand tools and standard and metric systems.
  • Knowledge of Mesa unit maintenance procedures and standards, basic mechanical and electrical repair methods, safety protocols, recordkeeping, troubleshooting, diagnostic tools, customer service, and digital tools for communication and documentation.
  • Ability to perform routine and complex maintenance and repairs, accurately document service and parts usage, diagnose and resolve mechanical issues, follow checklists, communicate clearly, manage time and priorities, adapt to changing service needs, and work independently while supporting team goals.
  • Ability to maintain a professional demeanor and appearance and contribute positively to team morale.

Nice To Haves

  • Vocational or technical degree focused on engines or mechanics.
  • Bachelor's degree in a related field from an accredited university.
  • Two years of related experience.
  • Honorably discharged service veterans preferred.
  • Understanding of electricity and associated hazards.
  • Proficiency with engine troubleshooting tools, including Engine Control Modules and gaseous fuel systems.

Responsibilities

  • Perform maintenance services on Mesa units according to company standards.
  • Maintain thorough records of service and repair tasks and parts used.
  • Troubleshoot problems and resolve them in a timely manner.
  • Provide superior, professional, customer-focused service.
  • Verify and ensure Mesa units are serviceable by following service checklists.
  • Keep professional knowledge of Mesa units current through ongoing study.
  • Follow company standards, policies, procedures, and safety practices in all job duties.
  • Maintain clean, organized, and safe work environments.
  • Use a computer and phone to transmit information and documents.
  • Maintain a professional personal appearance and contribute to positive team spirit.
  • Perform other duties as assigned.
  • Help develop, refine, and optimize maintenance programs and document maintenance procedures.
  • Collaborate with engineering and manufacturing teams on product improvements and new product development.

Benefits

  • 401(k) plan.
  • Generous paid time off, including vacation, holidays, parental leave, and bereavement.
  • 100% employer-paid health, dental, and vision insurance for employees and their dependents.
  • Employee Assistance Program.
  • Life insurance.
  • Short- and long-term disability coverage.
  • Critical illness and accident insurance.
  • Annual evaluations with the opportunity for a performance-based pay increase.
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