Generator Tech Leaderman (PWR GEN - 213)

WAUKESHA-PEARCE INDUSTRIES LLC•Richland Hills, TX

2d•Onsite

About The Position

The Generator Tech Leaderman at Waukesha Pearce Industries (WPI) provides technical assistance, troubleshooting guidance, and support to generator service technicians. The role also assists with technician training and may fill in for the Service Manager. The Leaderman must have broad knowledge of generator and transfer-switch manufacturers and be able to perform generator startups, repairs, troubleshooting, and load tests. The position involves reviewing startup requests, conducting site walks during new generator installations and before startups as needed, supporting day-to-day service department activities when the Service Manager is absent, and completing service documentation and work orders. Work is typically Monday through Friday, 7:30 a.m. to 4:30 p.m., with overtime, weekend work, and after-hours callouts as necessary. The role includes outside work and requires participation in WPI- and manufacturer-sponsored training; continued employment and advancement depend on learning from and passing these training classes.

Requirements

At least 10 years of previous experience.
High school diploma or GED.
Meet all requirements of a Generator Service Tech Master Journeyman.
Advanced troubleshooting skills for generators and transfer switches of all manufacturers.
Ability to perform generator startups, repairs, troubleshooting, and load testing.
Ability to read and understand all types of electrical drawings and schematics.
Working knowledge of how the position relates to the overall business and its objectives.
Ability to meet company goals, objectives, and minimum performance standards.
Valid driver’s license and an acceptable driving record under WPI requirements.
Ability to pass and maintain WPI drug and alcohol testing requirements.
Ability to conform to company policies and procedures.
Computer literacy; familiarity with a Windows-based environment is preferred, including MS Word, Excel, PowerPoint, Access, and Outlook.
Complete understanding of how generators work regardless of brand.
Ability to operate load-bank equipment.
Ability to work flexible hours and days, including overtime, weekends, and after-hours callouts as necessary.
Dependable and able to work independently.
Ability to promote and maintain a clean, neat, and safe work environment.
Ability to protect company assets and interests.
Ability to lift 50 pounds and bend and twist several times daily.

Nice To Haves

Accredited trade school graduate.

Responsibilities

Handle or assist with special projects as instructed.
Complete service reports daily.
Attend service schools and training programs offered by WPI.
Assist in evaluating and training other generator technicians as needed.
Provide service technicians with technical advice by phone or in the field.
Assist with day-to-day office activities when the Service Manager is absent.
Complete and finalize job work orders in a timely manner.
Ensure technicians work safely and practice safe work habits.
Promote good welfare among the company and its divisions.
Research and accurately assemble quote information for the Product Support Representative.
Perform weekly truck inspections as required.
Review startup request forms before the service department dispatches a technician.
Perform site walks during new generator installations and before startup as needed.
Assist with supervising technicians as needed.
Perform other duties as assigned by the manager.