Generator Service Technician

Adams•Morris, IL
•Onsite

About The Position

Adams, Inc. is growing and seeking a Generator Service Technician to perform preventive maintenance, diagnostics, troubleshooting, and repairs on residential and light commercial standby generator systems. This position focuses on service work, with occasional install support, for leading brands including Generac, Kohler, and Briggs & Stratton. If you enjoy working independently, driving to customer locations, and fixing equipment that people depend on when the power goes out, we'd like to talk with you. This is a field-based position serving customers throughout Northern Illinois and surrounding service areas. Technicians may travel extensively throughout the day, covering a large service territory from the Morris area. A company vehicle is provided, and you'll receive training and support to become certified through: Generac, Kohler, Briggs & Stratton. This is an excellent opportunity for someone looking to build a long-term career in power generation equipment and field service.

Requirements

  • High School Diploma or GED
  • Valid driver's license with acceptable driving record
  • 2+ years experience working with combustion engines, motors, or mechanical equipment
  • Strong mechanical aptitude
  • Electrical experience a plus
  • Ability to troubleshoot and solve technical problems independently
  • Ability to comfortably use an iPad and mobile applications
  • Strong customer service and communication skills
  • Ability to work independently and manage a daily service schedule

Nice To Haves

  • Generator service experience
  • Automotive, diesel, small engine, agricultural equipment, industrial maintenance, electrical, or HVAC service experience
  • Experience with ServiceTitan
  • Manufacturer certifications from Generac, Kohler, Briggs & Stratton, or similar providers
  • Technical or trade school education

Responsibilities

  • Perform scheduled maintenance and service on standby generator systems
  • Complete oil changes, filter replacements, battery inspections, and performance testing
  • Diagnose and troubleshoot mechanical, electrical, fuel, ignition, and engine-related issues
  • Repair and replace defective components
  • Utilize manufacturer diagnostic tools and service information to identify and correct equipment problems
  • Complete electronic service documentation and customer notes using an iPad
  • Manage multiple service appointments daily, often completing 5+ service calls per day
  • Assist, as needed, with Generator/Home Backup Power installs for new customers
  • Communicate findings and recommendations professionally with customers
  • Maintain inventory and organization of company-provided vehicle, tools, and equipment
  • Respond to emergency service requests as needed
  • Participate in ongoing technical training and manufacturer certification programs
  • Represent Adams, Inc. professionally at all customer locations

Benefits

  • 401(k) matching
  • Company car
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Company-provided service vehicle
  • Paid manufacturer certification and technical training
  • Career advancement opportunities
  • Life Insurance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • 401(k) Retirement Plan with Company Match
  • Paid Holidays
  • Employee Assistance Program (EAP)
  • Company-provided uniforms
  • Tool Co-Op Program: 50% reimbursement on approved tools up to $500 annually
  • Partial stipend for approved work pants and rain gear
  • Employee referral opportunities
  • Stable, year-round employment with a growing company
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