Generator Service Technician
About The Position
Adams, Inc. is seeking a Generator Service Technician to perform preventive maintenance, diagnostics, troubleshooting, and repairs on residential and light commercial standby generator systems. This field-based position focuses on service work, with occasional install support, for leading brands including Generac, Kohler, and Briggs & Stratton. The role involves working independently, traveling to customer locations, and fixing essential equipment. Technicians will serve customers throughout Northern Illinois and surrounding service areas, covering a large service territory from the Morris area. A company vehicle is provided, along with training and support for manufacturer certifications.
Requirements
- High School Diploma or GED
- Valid driver's license with acceptable driving record
- 2+ years experience working with combustion engines, motors, or mechanical equipment
- Strong mechanical aptitude
- Ability to troubleshoot and solve technical problems independently
- Ability to comfortably use an iPad and mobile applications
- Strong customer service and communication skills
- Ability to work independently and manage a daily service schedule
Nice To Haves
- Generator service experience
- Automotive, diesel, small engine, agricultural equipment, industrial maintenance, electrical, or HVAC service experience
- Experience with ServiceTitan
- Manufacturer certifications from Generac, Kohler, Briggs & Stratton, or similar providers
- Technical or trade school education
- Electrical experience a plus
Responsibilities
- Perform scheduled maintenance and service on standby generator systems
- Complete oil changes, filter replacements, battery inspections, and performance testing
- Diagnose and troubleshoot mechanical, electrical, fuel, ignition, and engine-related issues
- Repair and replace defective components
- Utilize manufacturer diagnostic tools and service information to identify and correct equipment problems
- Complete electronic service documentation and customer notes using an iPad
- Manage multiple service appointments daily, often completing 5+ service calls per day
- Assist, as needed, with Generator/Home Backup Power installs for new customers
- Communicate findings and recommendations professionally with customers
- Maintain inventory and organization of company-provided vehicle, tools, and equipment
- Respond to emergency service requests as needed
- Participate in ongoing technical training and manufacturer certification programs
- Represent Adams, Inc. professionally at all customer locations
Benefits
- 401(k) matching
- Company car
- Competitive salary
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Paid manufacturer certification and technical training
- Life Insurance
- Short-Term Disability Insurance
- Long-Term Disability Insurance
- Paid Holidays
- Employee Assistance Program (EAP)
- Tool Co-Op Program: 50% reimbursement on approved tools up to $500 annually
- Partial stipend for approved work pants and rain gear
- Employee referral opportunities
- Stable, year-round employment with a growing company
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
