Generator Field Service Technician - Level II

Integrated Power Services•Pompano Beach, FL
•Onsite

About The Position

The Generator Field Service Technician services, repairs, and maintains diesel- and gas-engine-driven standby generators in the field, helping residential, commercial, and industrial clients maintain power. The role covers equipment up to 2.5 megawatts and includes work on generators and related systems from brands such as Kohler/rehlko, CAT, Cummins, Generac, Deere, Onan, MTU, Volvo, Mitsubishi, Detroit Diesel, Asco, and Atlas Copco. IPS hires technicians at multiple skill and experience levels and provides training to support development. The technician travels locally in a company service vehicle, maintains vehicle inventory and performs safety maintenance, communicates service findings and resolutions to customers, and documents completed work. After-hours and on-call service may be needed. The role involves work in demanding physical and inclement weather conditions, and lifting, pushing, pulling, and carrying items weighing up to 75 pounds.

Requirements

  • A valid, unrestricted driver’s license and at least 3 years of experience operating a vehicle.
  • A satisfactory driving record and ability to obtain DOT medical certification.
  • Good communication and customer service skills.
  • Ability to read and interpret schematics, operating manuals, and safety guidelines.
  • Ability to lift, push, pull, and carry items weighing up to 75 pounds.
  • Ability to work in demanding physical and inclement weather conditions.
  • Ability to provide after-hours and on-call service as needed.

Nice To Haves

  • Graduation from a technical school, preferably in generators, diesel, power generation, electric power, relay, or substation technology.
  • Some experience repairing or maintaining generators, or an equivalent combination of education and experience.
  • Mechanical aptitude, which may substitute for technical-school education and generator experience.

Responsibilities

  • Perform scheduled preventative maintenance, including oil and filter changes, spark plug replacement, and coolant and filter checks.
  • Inspect mechanical and electrical systems visually.
  • Clean filters, cooling systems, and the exterior of generator units.
  • Perform load bank, automatic transfer switch (ATS), and functional testing.
  • Troubleshoot alternators, wiring harnesses, switches, switchgear, battery systems, and engines.
  • Diagnose failures, including battery-system diagnosis using multimeters and other meter tools.
  • Perform commissioning and start-ups, including design review, testing, switchgear work, control-panel programming, and network work.
  • Communicate service information, issues, and resolutions to customers in understandable terms.
  • Complete reports documenting work performed.
  • Travel safely in a company service vehicle throughout local counties, maintain vehicle inventory, and perform vehicle safety maintenance.
  • Provide after-hours and on-call service as needed.

Benefits

  • Paid Time Off (PTO)
  • 401k Employer Match
  • Bonus Incentives
  • Extensive Training & Career Development Programs
  • Tuition Reimbursement Program
  • Medical, Dental and Vision plans
  • Employee Assistance Program (EAP)
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