Field Service Technician II - Generator

Ring Power Corporation•Sarasota, FL

About The Position

The Field Service Technician II diagnoses, maintains, and repairs customer- or company-owned equipment, including mechanical, electrical, and hydraulic systems. The role follows manufacturer specifications and applicable safety, environmental, and contamination-control requirements, wears appropriate personal protective equipment, maintains the tools needed for the work, and completes required technician training. The technician inspects components to maximize reuse and control costs, documents repairs and repair time in relevant software, monitors job expenses against estimates, and alerts a supervisor to potential overruns before work is completed. The position contributes to team performance by completing work on time while meeting safety and quality expectations, maintaining an orderly work area, identifying improvements, and training or mentoring others. It requires independent problem solving and research at times, adaptability as workload and priorities change, and regular work in demanding environmental conditions. Work is scheduled during regular business hours, with frequent requirements to work nights, holidays, and weekends. The position has no supervisory responsibility.

Requirements

High school diploma or GED.
3–4 years of experience.
Valid driver's license.
Successfully completed all required training curriculum to be designated Service Field Tech II.
Able to comprehend written material and communicate effectively orally and in writing with employees and customers.
Able to solve complex problems with little guidance; independent research and analysis may be required.
Able to adapt to changing priorities, workload, and work responsibilities.
Frequently required to work nights, holidays, and weekends.
Physical demands include climbing, kneeling, crouching, crawling, standing, sitting, walking, reaching, handling and manipulating objects, talking, hearing, and pushing, pulling, and lifting loads of varying weights.
Work may involve exposure to weather, extreme heat or cold, noise, vibration, mechanical and electrical hazards, heights, fumes, odors, dust, mists, gases, poor ventilation, and oils; respirator use is occasionally required.

Nice To Haves

Proficiency using a computer, Microsoft Office products, and relevant dealer software programs.

Responsibilities

Conduct assigned work safely and follow applicable safety, environmental, and contamination-control policies, procedures, and regulations; wear proper personal protective equipment.
Attend and successfully complete required technician training classes and curriculum.
Maintain the tools needed to diagnose, disassemble, and assemble components to manufacturer specifications.
Diagnose and perform designated maintenance and repairs on customer- or company-owned equipment, including mechanical, electrical, and hydraulic troubleshooting.
Maintain a neat and orderly work area and seek improvements to work methods and safety standards.
Inspect components to maximize parts reuse and control repair costs.
Use appropriate software to document repairs performed and account for repair time.
Monitor job expenses against repair estimates and notify the supervisor of cost overruns before completing the job.
Support team efforts by completing tasks on time while meeting safety and quality expectations, maintaining constructive conduct, and setting a positive example.
Train and/or mentor others in the department.
Perform other duties as assigned.