Field Service Technician II - Generator

Ring Power•Sarasota, FL

18h

About The Position

The Field Service Technician II diagnoses and performs designated repairs on customer- or company-owned equipment, including mechanical, electrical, and hydraulic troubleshooting, maintenance, and repairs. The role requires maintaining the tools needed to diagnose, disassemble, and assemble components to manufacturer specifications; inspecting components to maximize parts reuse and control repair costs; and documenting repairs and repair time in appropriate software. The technician monitors job expenses against repair estimates and notifies the supervisor of potential cost overruns before completing work. The technician follows safety, environmental, and contamination-control policies and procedures, uses required personal protective equipment, attends required training, and maintains an orderly, safe work area. The role contributes to team performance by completing work on time while meeting safety and quality expectations, supporting colleagues, and training or mentoring others. Work is generally scheduled during regular business hours, with frequent requirements to work nights, holidays, and weekends. The position involves frequent outdoor exposure and physical activity, including climbing, kneeling, crawling, standing, walking, handling tools, and lifting or moving equipment and materials.

Requirements

High school diploma or GED.
3–4 years of experience.
Valid driver’s license.
Successfully complete all required training curriculum to be designated Service Field Tech II.
Ability to comprehend written material and communicate orally and in writing with employees and customers.
Ability to solve complex problems with little guidance; independent research and analysis may be required.
Ability to adapt to changing priorities, work demands, and business needs.
Ability to work frequent nights, holidays, and weekends in addition to regular business hours.
Ability to meet the physical and environmental demands described for the position, including work around weather, heat, cold, noise, vibration, hazards, fumes, dust, and oils.

Nice To Haves

Proficiency using a computer, Microsoft Office products, and relevant dealer software programs.

Responsibilities

Conduct assigned work safely and follow applicable safety, environmental, and contamination-control policies, procedures, and regulations.
Wear appropriate personal protective equipment.
Attend and successfully complete required technician training classes.
Maintain the tools required to diagnose, disassemble, and assemble components to manufacturer specifications.
Diagnose and perform designated repairs, troubleshooting, and maintenance on customer- or company-owned equipment, including mechanical, electrical, and hydraulic systems.
Maintain a neat and orderly work area and look for ways to improve work methods and safety standards.
Inspect components to maximize parts reuse and control repair costs.
Use appropriate software to document repairs performed and account for repair time.
Monitor job expenses against repair estimates and notify the supervisor of cost overruns before completing the job.
Contribute to team efforts by completing tasks on time while meeting safety and quality expectations.
Train and/or mentor others in the department.
Perform other duties as assigned.