Generator Field-Service Technician - Door County

Adams•Sturgeon Bay, WI
•Onsite

About The Position

Adams Power is hiring a Generator Field Service Technician to serve Door County and the surrounding area. The role is field-based, with travel directly from home to customer locations in a take-home company service vehicle; technicians do not need to report to a Door County shop each morning. The technician independently services residential standby generators, primarily Generac systems as well as Kohler and Briggs & Stratton systems. The work includes scheduled maintenance and annual service visits, replacing routine service components, diagnosing and repairing generator issues, inspecting systems for reliable operation, troubleshooting mechanical and electrical problems, and completing service documentation. The technician communicates findings and recommendations to customers, maintains a clean and safe service vehicle, manages a daily route, and participates in manufacturer training and certification programs. Generator experience is not required. Adams Power will train candidates with relevant mechanical experience, including experience with engines, vehicles, equipment, or mechanical systems. The position offers year-round work, independent field work, and opportunities for advancement.

Requirements

  • Valid driver's license with a good driving record.
  • Mechanical aptitude and strong troubleshooting skills.
  • Comfort working independently in a field-service environment.
  • Ability to manage a daily service route and schedule.
  • Strong customer service and communication skills.
  • Ability to lift up to 75 pounds.
  • Previous experience servicing engines, equipment, vehicles, or mechanical systems is preferred; generator experience is not required.

Nice To Haves

  • Previous generator experience.
  • Experience as a small engine mechanic, automotive technician, diesel technician, powersports technician, marine mechanic, farm equipment technician, HVAC service technician, maintenance technician, or equipment mechanic.

Responsibilities

  • Perform scheduled generator maintenance and annual service visits.
  • Change oil, filters, spark plugs, batteries, and other service components.
  • Diagnose and repair generator performance issues.
  • Inspect generator systems to help ensure reliable operation during power outages.
  • Troubleshoot mechanical and electrical issues.
  • Complete service reports and customer documentation.
  • Communicate findings and recommendations clearly with customers.
  • Maintain a clean, safe, and professional company service vehicle.
  • Participate in manufacturer training and certification programs.
  • Independently manage a daily service route and schedule.
  • Travel to customer locations throughout the assigned service territory.

Benefits

  • 401(k) with company match
  • Company service vehicle that can be taken home
  • Company-provided tools and equipment
  • Paid manufacturer training and certifications
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Paid time off
  • Paid holidays
  • Employee discounts
  • Free uniforms
  • Training and development
  • Opportunities for advancement
  • Company parties
  • Competitive salary
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