General Services Coordinator

Erickson Senior Living•Lakewood Ranch, FL
•Onsite

About The Position

The General Services Coordinator supports the grand opening and daily operations of Emerson Lakes, a continuing care retirement community in Lakewood Ranch, Florida. The role is a customer-service-focused position that provides guidance and responds to questions and concerns from residents, staff, and visitors. The coordinator handles office administration, work orders, housekeeping schedules, program records, and office-supply inventory.

Requirements

  • Strong computer skills, including the ability to create documents and work within in-house, company-specific programs.
  • Successful completion and passing of the required Florida AHCA Level 2 background screening, including fingerprinting, before starting employment.

Nice To Haves

  • Office experience is preferred.
  • Previous experience with the general public, especially seniors, is preferred.

Responsibilities

  • Assist with office work, filing, and distribution of interoffice mail.
  • Answer calls, take requests, and follow up on work orders from residents and staff.
  • Enter, distribute, and complete work orders through the Mainstar Program, generating reports as needed.
  • Maintain housekeeping schedules and work orders.
  • Organize, maintain, and update program records, including residential apartment and vendor information for billing purposes.
  • Maintain the General Services office-supply inventory.

Benefits

  • Medical, dental, and vision packages.
  • Annual reimbursement for qualified wellness expenses, personal health coaching, and telemedicine options.
  • PTO plans.
  • Company-paid volunteer hours for eligible team members, in accordance with applicable state law.
  • 401(k) with a company 3% match for team members age 18 and over.
  • 30% discount on food and drinks at on-site dining venues, plus discounted healthy-choice meal options.
  • Growth opportunities as the company opens new communities and expands existing ones.
  • Education assistance and certification reimbursement.
  • Access to an online learning library with over 6,000 courses.
  • Flexibility and work-life balance.
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