General Service Technicians
About The Position
A General Service Technician at Gemba Automotive helps ensure vehicle safety, reliability, and customer satisfaction. The role focuses on routine maintenance, vehicle inspections, basic parts replacement, supporting shop operations, and developing technical skills in the automotive repair industry. Success requires attention to detail, willingness to learn, and commitment to teamwork. The technician performs routine services such as oil changes, tire rotations, fluid checks, and filter replacements, following manufacturer guidelines and shop standards. They inspect vehicles using the Digital Vehicle Inspection (DVI) process, document findings, and communicate recommendations to service advisors. They also record work performed and parts used in repair orders, maintain tools and equipment, and keep the workspace clean, organized, and safe. The role includes working alongside journeyman technicians and the shop foreman on more complex repairs, participating in mentorship and on-the-job training, and pursuing professional development such as ASE certifications. Expected outcomes include accurate service and inspections, strong workplace standards, ongoing technical growth, and support for customer satisfaction.
Requirements
- Attention to detail.
- Willingness to learn.
- Commitment to teamwork.
- Ability to perform routine maintenance and basic parts replacement accurately.
- Ability to conduct thorough vehicle inspections and document findings accurately.
- Commitment to maintaining a clean, organized, and safe workspace.
- Active participation in training and mentorship to develop technical skills.
Nice To Haves
- Pursuing ASE certifications.
Responsibilities
- Perform routine maintenance, including oil changes, tire rotations, fluid checks, and filter replacements, in accordance with manufacturer guidelines and shop standards.
- Conduct vehicle inspections using the Digital Vehicle Inspection (DVI) process; accurately document findings and communicate recommendations to service advisors.
- Replace basic vehicle components, including brakes, tires, and batteries, ensuring parts meet quality standards and are installed correctly.
- Record services performed, time spent, parts used, and future repair or maintenance recommendations in repair orders.
- Clean and maintain tools and shop equipment, and keep workspaces clean, organized, and safe.
- Assist journeyman technicians and the shop foreman with complex repairs while gaining hands-on experience.
- Participate in mentorship opportunities and on-the-job training to build technical knowledge and skills.
- Pursue professional development, including certifications such as ASE, and stay current with industry trends and standards.
- Contribute to customer satisfaction through accurate work, thorough inspections, and teamwork.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
