General Sales Manager - Nashville

O'Steen Automotive Group•Nashville, GA

8d•Onsite

About The Position

O'Steen Automotive Group is seeking a hands-on, results-driven General Sales Manager to lead sales operations at O'Steen Chrysler Dodge Jeep Ram in Nashville, Georgia. The role is responsible for the performance, profitability, and day-to-day success of the new-vehicle, pre-owned-vehicle, and F&I departments. The General Sales Manager will work with dealership leadership and the group’s executive team to develop sales strategies, improve processes, increase profitability, and build a high-performing sales culture. This is an active, customer-facing leadership position. The manager is expected to work on the showroom floor, desk deals, structure trades, negotiate, overcome objections, and help close sales while coaching salespeople and developing sales managers. The role also oversees inventory management and merchandising, pricing, customer experience, internet lead and CRM processes, and team performance. The successful candidate will lead by example, build accountability and teamwork, and support strong customer relationships and repeat and referral business. O'Steen Automotive Group describes itself as a family-owned, growing automotive organization focused on developing its teams, customer experience, and long-term success. The posting lists competitive compensation based on experience and performance, with potential performance-based earnings. Benefits may include medical, dental, and vision insurance, a 401(k), paid time off, a company vehicle or vehicle allowance where applicable, employee vehicle benefits, professional development and OEM training, and career advancement opportunities. Candidates must pass a background test and drug screening.

Requirements

Proven automotive dealership sales management experience.
Previous experience as a General Sales Manager, Sales Manager, Used Vehicle Manager, or in a similar leadership position.
Demonstrated success increasing sales volume, gross profit, closing percentages, and overall dealership performance.
Strong hands-on experience desking deals, structuring trades, and closing sales.
Proven ability to recruit, train, motivate, and develop high-performing sales teams.
Strong understanding of new- and pre-owned-vehicle operations.
Experience with inventory management, vehicle appraisals, pricing, and market analysis.
Understanding of F&I operations, PVR, and dealership profitability.
Experience managing internet leads, CRM processes, and sales performance metrics.
Ability to interpret sales reports and financial performance indicators.
Excellent leadership, communication, organizational, and problem-solving skills.
Valid driver's license and acceptable driving record.
Must be able to pass a background test and drug screening.

Nice To Haves

Chrysler, Dodge, Jeep, Ram, or Stellantis dealership experience.
Experience with VinSolutions and Dealertrack.

Responsibilities

Lead and oversee daily sales operations for the dealership.
Drive new- and pre-owned-vehicle sales volume, gross profit, market share, and departmental profitability.
Maintain a visible presence on the showroom floor; desk deals, structure trades, negotiate transactions, and assist in closing sales.
Establish sales goals, daily activity expectations, and performance standards; monitor KPIs, closing percentages, appointments, and productivity.
Lead daily sales meetings, one-on-one coaching, and ongoing sales training; develop sales managers and sales professionals.
Create a culture of urgency, accountability, teamwork, and continuous improvement across Chrysler, Dodge, Jeep, Ram, and pre-owned sales.
Oversee new and pre-owned inventory management, pricing, and merchandising; monitor inventory aging, turn rates, market conditions, and vehicle profitability.
Work with the Used Vehicle Manager on trade evaluations, appraisals, and vehicle acquisition opportunities.
Maximize front-end gross profit while maintaining competitive pricing and a strong customer experience.
Partner with F&I leadership to improve PVR, product penetration, finance opportunities, and deal profitability.
Analyze sales performance and identify opportunities to increase volume and gross profit; apply truck, SUV, and pre-owned market knowledge to inventory and sales strategies.
Ensure customers receive a professional, transparent buying experience; maintain CSI performance and a positive online reputation.
Oversee internet lead management, CRM accountability, speed-to-lead, appointment setting, follow-up, and consistent sales-process execution.
Resolve customer concerns, overcome objections, save deals, and build relationships that generate repeat and referral business.
Recruit, train, coach, motivate, and retain sales professionals and managers; hold the team accountable for performance, productivity, and customer experience.
Identify improvement opportunities and implement coaching plans; recognize success and develop future leaders.
Lead by example with professionalism, enthusiasm, integrity, and a strong work ethic.

Benefits

Competitive base compensation based on experience and proven performance.
Aggressive performance-based bonuses and opportunities for substantial performance-based earnings.
Medical, dental, and vision insurance may be available.
401(k).
Paid time off.
Company vehicle or vehicle allowance, where applicable.
Employee vehicle benefits.
Ongoing professional development and OEM training.
Career advancement opportunities within a growing automotive group.
Supportive leadership and a people-first culture.