Automotive General Sales Manager
About The Position
Nissan of Hendersonville is looking for a proven General Sales Manager who knows how to lead from the front, develop people, and deliver consistent results. This role requires more than just managing the desk; it demands a leader who understands the entire sales operation, sets clear expectations, holds the team accountable, and creates a culture where performance matters. The ideal candidate will have strong command of new and used vehicle sales, desking, inventory, gross, volume, lead management, sales process, and people development. A strong GSM knows exactly what is happening on the sales floor, identifies issues early, addresses them, and moves the team forward. The person we want is competitive without creating chaos, can push for results without losing the team, and understands that accountability and development go together. They are comfortable making difficult decisions, visible, engaged, and connected to the floor, and know how to turn a group of salespeople into a high-performing sales organization.
Requirements
- Significant automotive retail sales management experience
- Proven success increasing sales volume and gross profit
- Strong desking and deal-structuring ability
- Experience leading both new and used vehicle operations
- Strong understanding of CRM management and digital lead processes
- Ability to coach and develop salespeople and managers
- Strong inventory management skills
- Excellent communication and leadership ability
- A track record of accountability and consistent execution
- The ability to make decisions quickly and confidently
- A customer-first mindset without sacrificing business discipline
- Valid driver’s license and acceptable driving record
Nice To Haves
- Previous GSM, General Sales Manager, Sales Director, or senior Sales Manager experience strongly preferred
Responsibilities
- Lead the entire sales operation and drive daily, monthly, and annual performance
- Manage and develop Sales Managers, Finance Managers, and Sales Consultants
- Establish clear sales goals and hold the team accountable for results
- Drive new and used vehicle volume while protecting gross profit
- Manage the desk and ensure deals are structured effectively
- Monitor closing ratios, lead response, appointments, show rates, and sold rates
- Ensure internet and BDC opportunities are handled quickly and consistently
- Work closely with the Used Car Department to improve inventory turn and profitability
- Monitor aging inventory and develop strategies to move vehicles
- Conduct daily sales meetings and ongoing training
- Coach managers and sales consultants to improve performance
- Review CRM activity and ensure consistent follow-up
- Maintain strong manufacturer relationships and achieve Nissan objectives
- Partner with Finance to improve product penetration and profitability
- Recruit, hire, train, and retain high-performing sales professionals
- Build a culture of urgency, accountability, teamwork, and customer service
- Ensure compliance with dealership policies and applicable regulations
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
