General Pharmacy Technician

Cencora•USA > TX > Remote, TX
•Onsite

About The Position

Cencora is seeking a motivated, agile, and customer-focused retail/ambulatory pharmacy technician for Methodist Community Pharmacy in Methodist Dallas Medical Center. This onsite role supports pharmacy service operations by maintaining accurate processing, timely workflow progression, and consistent service delivery. The technician supports order intake, documentation review, transaction processing, recordkeeping, data entry, inventory and supply activities, and routine issue resolution. The role also involves collaborating with internal and external stakeholders, escalating complex exceptions, and contributing to process improvement and standardization efforts. The pharmacy serves patients across the health system and the broader community.

Requirements

  • High school diploma/GED or equivalent experience.
  • At least 2 years of experience in pharmacy support, healthcare operations, medication order support, inventory support, patient services, or a related field.
  • Customer-centric, able to multitask, accountable, agile, team-oriented, willing to learn, and receptive to feedback.

Nice To Haves

  • Certification in pharmacy support, pharmacy technician practice, medication handling, inventory control, healthcare operations, or a related field.

Responsibilities

  • Support pharmacy service operations to maintain accurate processing, timely workflow progression, and consistent service delivery.
  • Coordinate order intake, documentation review, and transaction support activities.
  • Maintain pharmacy records, service documentation, and data entry to support accuracy, traceability, and audit readiness.
  • Monitor inventory support activities, supply movement, and material availability.
  • Resolve routine service issues and escalate complex exceptions for compliant handling and timely closure.
  • Collaborate with internal and external stakeholders to align service requirements, remove workflow barriers, and support patient and customer needs.
  • Contribute to process improvement and standardization efforts to enhance efficiency and quality controls.

Benefits

  • Medical, dental, and vision care.
  • Support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family-building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
  • Training programs, professional development resources, mentorship programs, employee resource groups, and volunteer activities.
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