General Pharmacy Technician
About The Position
The General Pharmacy Technician supports pharmacy service operations at Methodist Community Pharmacy - Dallas, an onsite location inside Methodist Dallas Medical Center. The role helps maintain accurate processing, timely workflow progression, and consistent service delivery for retail and ambulatory pharmacy services serving health-system and community patients. The position coordinates order intake, documentation review, and transaction support; maintains pharmacy records and data; supports inventory and material availability; resolves routine service issues and escalates complex exceptions; and collaborates with stakeholders to meet patient and customer needs. The technician also contributes to process improvement and standardization efforts. The ideal candidate is customer-centric, able to multitask, accountable, agile, team-oriented, willing to learn, and receptive to feedback.
Requirements
- High school diploma/GED or equivalent experience required.
- At least 2 years of experience in pharmacy support, healthcare operations, medication order support, inventory support, patient services, or a related field required.
- Customer-centric approach, multitasking ability, accountability, agility, teamwork, willingness to learn, and receptiveness to feedback.
Nice To Haves
- Certification in pharmacy support, pharmacy technician practice, medication handling, inventory control, healthcare operations, or a related field preferred.
Responsibilities
- Coordinate order intake, documentation review, and transaction support activities.
- Maintain pharmacy records, service documentation, and data-entry activities.
- Monitor inventory support activities, supply movement, and material availability.
- Resolve routine service issues and escalate complex exceptions.
- Collaborate with internal and external stakeholders to align service requirements, remove workflow barriers, and support patient and customer needs.
- Contribute to process improvement and standardization efforts to enhance efficiency and quality controls.
Benefits
- Medical, dental, and vision care
- Backup dependent care may be available
- Adoption assistance
- Infertility coverage and family-building support
- Behavioral health solutions
- Paid parental leave
- Paid caregiver leave
- Training programs
- Professional development resources
- Mentorship programs
- Employee resource groups
- Volunteer activities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
