General Office Admin

Rentokil Pest Control • Kansas City, MO

3d

About The Position

Provides general facilities administration support for assigned regional or branch locations or a warehouse. Duties may include data entry, collections, route optimization, and problem solving. Ensures receivables are applied properly to open invoices in a timely manner to avoid an impact on profitability. May confirm customer appointments, update schedules with new customer information, and provide team members with daily appointments or routes. May assist with new-hire paperwork, orientation, and training.

Requirements

• High school diploma or GED; or three to six months of related experience and/or training; or an equivalent combination of education and experience.
• Written and verbal communication skills.
• Attention to detail.
• Ability to maintain the integrity of administrative transactions.
• Time-management and organizational skills.
• Flexibility with work priorities.
• Ability to multitask.
• General working knowledge of business-unit products and services.
• Ability to navigate Mission to perform appropriate customer account updates.
• Knowledge of Variant scheduling and ability to read and follow automated scheduling requirements.
• Skill with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.

Responsibilities

• Prepare physical bank deposits and post collected monies to customer accounts.
• Enter new sales agreements and conversions of existing sales agreements.
• Maintain paper and electronic customer files.
• Process open Accounts Payable using applicable systems.
• Perform manual work order completions.
• Make outbound collection calls for unpaid new business and rejected payments.
• Analyze current-month technician work schedules for optimization opportunities.
• Provide clerical support, including filing, ordering supplies, and state or regulatory reporting.
• Reconcile bank deposits and finance transactions to zero variance.
• Respond to open customer follow-up requests and provide appropriate resolution.
• May confirm customer appointments, update schedules with new customer information, and provide team members with daily appointments or routes.
• May assist with new-hire paperwork, orientation, and training.

Benefits

• Professional growth opportunities and career advancement.
• Training and development programs.
• Tuition reimbursement for full-time colleagues.
• Health benefits, including medical, dental, vision, disability, and life insurance.
• 401(k) retirement plan with company-matching contributions.
• Vacation days and sick days.
• Company-paid holidays and floating holidays.
• Performance incentives for many roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED