About The Position

The General Merchandise Team Member is an entry-level retail position responsible for delivering remarkable customer service through product knowledge, efficient service, and a friendly attitude. The role includes a variety of tasks related to products, customer service, pricing, inventory, and merchandising, as well as collaborating with team members and managers on additional tasks as needed. The position may support Health and Beauty Care, Hardlines, Fashion/Softlines, Pets, Hardware, Card and Party, Outdoor, Seasonal, and Floral departments.

Requirements

  • Detail-oriented and organized.
  • Strong listening and communication skills, both face-to-face and virtually.
  • Willingness to learn or existing familiarity with job-specific technology.
  • Problem-solving competence and eagerness to troubleshoot when necessary.
  • Process-driven and able to follow procedures in an organized and efficient way.
  • Able to work well in a fast-paced environment.
  • Able to lift, carry, push, pull, bend, and twist while handling products.
  • Able to stand for long periods of time.
  • Desire to work with customers consistently.

Responsibilities

  • Build rapport with customers and provide friendly, efficient service.
  • Display a friendly and outgoing attitude through good eye contact and body language.
  • Answer customer questions or direct customers to a team member who can help.
  • Stock products and maintain displays according to merchandising standards.
  • Use technology to complete activities and tasks.
  • Complete retail tasks involving products, customer service, pricing, inventory, and merchandising.
  • Collaborate with team members and managers on additional tasks as needed.

Benefits

  • Weekly pay
  • Scheduling flexibility
  • Paid parental leave
  • Paid education assistance
  • Team member discount
  • Development programs for advancement and career growth
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