General Merch Supervisor - Glen Carbon IL

Meijer•Edwardsville, IL

2d•Onsite

About The Position

Meijer is hiring a General Merchandise Supervisor for its new supercenter in Glen Carbon/Edwardsville, Illinois, serving the greater St. Louis metro area. The store is expected to open in Spring 2027, and the supervisor will help launch the new location. The General Merchandise Supervisor plans, directs, and supervises team members in the day-to-day operations of various store departments. This role mentors and coaches team members, supports staffing and development, and implements strategies to improve customer service and sales while meeting customer needs efficiently. The supervisor is responsible for department profit and loss, sales, and shrink, and maintains store appearance, product presentation, and company standards, particularly during prime shopping hours.

Requirements

High school diploma or equivalent.
2–3 years of related retail experience.
One year of management experience.
Ability to communicate clear and precise direction to team members.
Ability to resolve conflict by addressing root causes.
Ability to manage multiple tasks.
Ability to analyze financial and statistical information and use it to make informed decisions.
Ability to teach suggestive selling.
Ability to lead an organization that practices working safely at all times.
Ability to mentor team members across the organization, including SDITs, hourly team members, and team leaders.
Successful completion of all required certifications.

Nice To Haves

Rotational assignments in other store areas such as meat, bakery, produce, and deli.
Customer service and product flow experience.

Responsibilities

Provide courteous, friendly, and efficient service to customers and team members, maintaining a positive company image.
Manage staffing, selection, and hiring to meet staffing needs.
Support succession planning by identifying development needs, providing career paths, and participating in promotion decisions.
Document and apply disciplinary actions and make recommendations concerning discharge.
Manage department profit and loss, achieve sales goals, and maintain shrink.
Model exceptional, fast, and friendly customer service.
Communicate the Meijer Friendly Initiative in team meetings and conversations.
Mentor and coach team members to exceed customer service and sales goals and maintain Meijer standards.
Ensure team members are thoroughly trained and complete required training.
Spend most of the time in the store communicating with customers and team members to support exceptional service.
Promote a safe work environment.
Maintain reliable and consistent attendance.
Perform other duties as assigned.