General Merchandise Manager - Full-Time

Ridley’s Family Markets•Hyrum, UT

About The Position

The General Merchandise Manager organizes, plans, and directs the activities of the GM Department. The role focuses on customer relations, effective communication, developing department personnel, merchandising, controlling labor and inventory, security, and coordinating product flow and service with other departments. The manager conducts the receiving, storing, pricing, and merchandising of GM products, maintains department records, and monitors competitive activity. The position also requires teaching department fundamentals such as stocking, facing, stacking, unloading, organizing, and finishing.

Requirements

Previous GM experience.
Ability to write, speak, hear, and understand spoken language to respond promptly to pages and requests from team members and guests.
Ability to read and interpret documents such as safety rules and operating and maintenance manuals.
Basic computer skills.
Basic math skills, including calculations involving money, weight, measurement, volume, and percentages.
Understanding of gross projections, transmittals, weekly summaries, invoices, transfers, labor goals, inventory, and other assigned paperwork.
At least 18 years of age.
Ability to apply common-sense understanding to written, oral, or diagrammed instructions and to help resolve team member or guest concerns.
Ability to lift up to 50 pounds or more.
Certification required to operate a forklift and/or pallet jack; city, county, state, and/or federal certifications may also be required.

Nice To Haves

Excellent computer skills, including MS Excel and Word.

Responsibilities

Exhibit and develop customer relations through friendly and courteous behavior.
Promote morale within the department and store through honest, open, and professional communication.
Maintain good working relationships with other department managers to improve storewide sales.
Comply with company policies, programs, and directives, including the Code of Conduct.
Set a professional example for other store team members.
Plan, organize, and direct the activities of the GM Department.
Cost materials to determine appropriate retail prices.
Develop department personnel through company training, evaluation, and counseling procedures.
Teach department fundamentals, including stocking, facing, stacking, unloading, organizing, and finishing.
Plan merchandising programs to increase sales and assist with cross-merchandising ideas across departments.
Control department labor and inventory in accordance with established budgets and guidelines.
Maintain department security in compliance with company policies and directives.
Monitor competitive activity in the store's marketing areas and use sound judgment to protect the company's interests and investment.
Receive, store, price, and merchandise GM products.
Coordinate and communicate with other departments to support smooth product flow and service throughout the store and GM operation.
Maintain adequate and appropriate department records.