General Merchandise Manager - Full-Time

Ridley's Family Markets•Hyrum, UT

About The Position

The General Merchandise Manager plans, organizes, and directs the activities of the GM Department. The role is responsible for customer service, department merchandising and product handling, pricing, personnel development, labor and inventory controls, security, records, and coordination with other store departments. The manager is expected to communicate professionally, support storewide sales and teamwork, follow company policies, and provide a strong example for other team members. Duties may be expanded as management deems necessary.

Requirements

Previous GM experience.
Basic computer skills.
Basic math skills, including calculations involving money, weight, measurement, volume, and percentages.
Ability to understand department paperwork and figures, including gross projections, transmittals, weekly summaries, invoices, transfers, labor goals, and inventory.
Ability to write, speak, hear, and understand spoken communication to respond to pages, requests, team members, and guests.
Ability to read and interpret documents such as safety rules and operating and maintenance manuals.
Ability to apply common-sense understanding to written, oral, or diagram instructions and help resolve team member or guest concerns.
At least 18 years of age.
Ability to lift up to 50 pounds or more.
Forklift and/or pallet jack operation certification is required where applicable; city, county, state, and/or federal certifications may also be required.

Nice To Haves

Excellent computer skills, including Microsoft Excel and Word.

Responsibilities

Provide friendly and courteous customer service and promote strong customer relations.
Promote department and store morale through honest, open, and professional communication.
Maintain working relationships with other department managers to improve storewide sales and coordinate product and service flow.
Comply with company policies, programs, and directives, including the Code of Conduct, and set a professional example for team members.
Plan, organize, and direct GM Department activities.
Cost materials to determine appropriate retail prices.
Develop department personnel through regular training, evaluation, and counseling procedures.
Teach grocery production fundamentals, including stocking, facing, stacking, unloading, organizing, and finishing.
Plan merchandising programs to increase sales and assist management with cross-merchandising ideas.
Control department labor and inventory in accordance with budgets and guidelines.
Maintain department security in compliance with company policies and directives.
Monitor competitive activity in the store's marketing areas and use sound judgment to protect the company's interests and investment.
Receive, store, price, and merchandise GM products.
Maintain appropriate department records.
Perform other duties or responsibilities assigned by management.