Full-time Merchandise Manager

Michaels Stores•Ithaca, MI
•$17 - $23•Onsite

About The Position

The Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role ensures accurate pricing, timely promotional execution, and a customer-ready store environment through strong workload planning and inventory management. The role assists the Store Manager with SOP and company-program compliance, ensures company policies and standards are followed, and provides Manager-on-Duty coverage. It leads truck processing, workload planning, SISO routines, planogram execution, visual merchandising, inventory control, promotional sets, price changes, Ship from Store fulfillment, RTV and ASN processing, and damage procedures. The Merchandise Manager also supports store cleanliness and organization, asset protection, and team member training and development. The position requires frequent movement and physical activity in a fast-paced retail environment, with work hours that include nights, weekends, and early mornings. The stated base pay range is $17.00–$22.70, and the position may be eligible for overtime compensation in accordance with applicable laws.

Requirements

  • At least 3 years of retail leadership experience.
  • Ability to remain standing for long periods and move throughout the store.
  • Ability to bend, lift, carry, reach, and stretch regularly.
  • Ability to lift, carry, push, and pull merchandise and fixtures weighing up to 25–50 pounds, with or without reasonable accommodation.
  • Ability to climb ladders or step stools to stock and retrieve products.
  • Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.
  • Ability to work in a fast-paced environment with frequent customer interactions.
  • Availability to work nights, weekends, and early mornings.
  • Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Responsibilities

  • Assist the Store Manager in leading adherence to Standard Operating Procedures and company programs, ensuring compliance with applicable laws and requirements.
  • Ensure execution of company policies and standards, holding the team accountable for store conditions and results.
  • Provide Manager-on-Duty coverage, maintaining floor leadership, service standards, and operational continuity.
  • Lead truck execution, including timely unloading, accurate sorting, and efficient merchandise flow to the sales floor.
  • Own workload planning and daily task prioritization, partnering with store leadership to align staffing and execution with business needs.
  • Execute and maintain SISO routines to support in-stock levels, replenishment accuracy, and sales readiness.
  • Oversee Planogram execution, ensuring merchandising sets are completed accurately and on schedule.
  • Establish and maintain visual merchandising standards, including product placement and presentation.
  • Support a clean, organized, customer-ready store, including backroom organization and sales floor recovery.
  • Manage inventory control to ensure product accuracy, integrity, and efficient stock movement.
  • Execute ad sets and ensure promotional signage and product placement meet requirements and customer needs.
  • Complete price changes accurately and on time, maintaining pricing integrity across the sales floor and systems.
  • Oversee Ship from Store fulfillment, ensuring orders are picked, packed, and shipped efficiently and accurately.
  • Process RTVs and ASN receiving, ensuring compliance, accurate documentation, and proper inventory adjustments.
  • Manage store damage procedures, including proper handling and reporting, to reduce shrink.
  • Train, coach, and develop team members through structured onboarding and ongoing skill-building across assigned departments.
  • Partner in maintaining asset protection practices and reducing shrink through awareness, compliance, and safe operations.
  • Perform other duties as assigned.

Benefits

  • 401(k) with employer match, depending on position and eligibility
  • Employee Assistance Program
  • Medical coverage, depending on position and eligibility
  • Dental coverage, depending on position and eligibility
  • Vision coverage, depending on position and eligibility
  • Telemedicine services
  • Flexible spending accounts
  • Commuter benefits
  • Tuition assistance
  • Adoption assistance
  • Voluntary insurance options
  • Employee discounts
  • Partner discount programs
  • Overtime compensation may be available in accordance with state and local laws
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