General Merchandise clerk

Hy-Vee•Winona, MN

10d

About The Position

The General Merchandise Clerk provides prompt, efficient, and friendly customer service; rotates, faces, and replenishes merchandise; and reviews department status and store displays for cleanliness, product quality, and quantity. The role supports a clean, neat, and pleasant shopping and work environment, helps maintain department and store displays, and may handle product receiving, inventory, registers, and other store tasks. Night and weekend shifts are required.

Requirements

No education requirement.
Excellent customer service skills.
Ability to solve practical problems and interpret instructions.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to file, post, and mail materials; copy data between records; interview to obtain basic information; and guide people and provide basic direction.
Ability to perform medium physical work, exerting up to 50 pounds occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Ability to perform physical activities including climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Night and weekend shifts are required.

Nice To Haves

Over six months to a year of related work experience preferred.

Responsibilities

Provide prompt, friendly customer service and assist customers with locating, reaching, and handling products, as well as sharing their suggestions or requests.
Greet customers, learn and use their names when possible, and answer telephone calls promptly with helpful service.
Work with co-workers to support customer satisfaction and a pleasant work environment.
Follow sanitation procedures and keep the work area clean and neat.
Rotate, face, and replenish merchandise while maintaining product quality standards.
Review department cleanliness, product quality, and quantity, and anticipate daily product needs.
Check in and put away product and, when applicable, review invoices.
Run department registers, receive payments, and make change where applicable.
Assist with inventory as requested.
Maintain displays in the department and throughout the store; build displays as needed.
Remove trash in a timely manner.
Follow department and company standards for personal hygiene, dress, and store guidelines.
Report to work as scheduled and on time.
Order products and supplies as necessary and price products for customers as necessary.
Assist in other store areas and perform other related duties and special projects as required.