General Merchandise Clerk
About The Position
The General Merchandise Clerk provides prompt, efficient, and friendly customer service; rotates, faces, and replenishes merchandise; and reviews the department and store displays for cleanliness, product quality, and quantity. The role supports customers throughout the store, helps maintain a clean and pleasant work environment, and carries out department and company guidelines. The clerk reports to the District Store Director, Store Manager, the Assistant Managers of Health Wellness Home, Store Operations, and Perishables, and the GM Department Manager. No positions report to this role. The position has no education requirement. More than six months to a year of related work experience is preferred. The anticipated hourly starting wage is $16.00 to $20.00, depending on experience. Employment is contingent upon successfully completing a pre-employment drug screen.
Requirements
- Possess excellent customer service skills.
- Be able to solve practical problems and interpret instructions.
- Be able to perform arithmetic calculations involving fractions, decimals, and percentages.
- Be able to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; and guide people and provide basic direction.
- Be able to perform medium physical work: exert up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
- Meet the visual requirements of vision from less than 20 inches to more than 20 feet, with or without correction, depth perception, color vision, and field of vision.
- Be able to climb, balance, stoop, kneel, reach, stand, walk, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
- Successfully complete a pre-employment drug screen.
Nice To Haves
- More than six months to a year of related work experience is preferred.
Responsibilities
- Provide prompt, efficient, and friendly customer service, showing care, concern, and patience in customer interactions.
- Smile and greet customers throughout the store and learn and use customers’ names when possible.
- Assist customers by locating products, securing out-of-reach items, helping with heavy items, passing along suggestions or requests, and taking other steps to enhance the shopping experience.
- Answer telephone calls promptly and provide helpful service to callers.
- Work cooperatively with co-workers to support customer satisfaction and a pleasant work environment.
- Practice proper sanitation procedures and keep the work area clean and neat.
- Rotate, face, and replenish merchandise while maintaining quality standards.
- Anticipate daily product needs and review the department for cleanliness, product quality, and quantity.
- Check in and put away products and, when applicable, review invoices.
- Operate department registers and receive payments and make change, where applicable.
- Assist with inventory as requested.
- Maintain displays in the department and throughout the store; build displays as needed.
- Remove trash in a timely manner.
- Follow department and company requirements for personal hygiene, dress, policies, and store guidelines.
- Report to work as scheduled and on time.
- Order products and supplies and price products for customers as necessary.
- Assist in other areas of the store and perform other job-related duties and special projects as required.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
